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Safford Chrysler Jeep Dodge of Fredericksburg
Fredericksburg, VA
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This was my first visit and I was impressed with all aspects of the service. The waiting area was clean and the whole facility was nice. The staff were helpful and I will be back. aspects of the service. The waiting area was clean and the whole facility was nice. The staff were helpful and I will be back. More
The service was outstanding! Chenyne Hoke was Awesome! I was really Impressed with Cheyne's customer service. I will certainly be back because of the service and the great energetic positive attitude. I was really Impressed with Cheyne's customer service. I will certainly be back because of the service and the great energetic positive attitude. More
I have purchased several vehicles from Paul at Safford and just when I thought the experience was perfect, they made it better with the next sale my most recent purchase was a used Ram 1500 Limited. On t and just when I thought the experience was perfect, they made it better with the next sale my most recent purchase was a used Ram 1500 Limited. On the third day after delivery I couldn’t get it started (so many extras failure to start was my fault). I called Paul and without the slightest pause he said, “I can’t see your truck to figure out the problem so a tow truck is enroute and the lot attendant is bringing you a car to drive.” I will never buy at another dealership. Very professional while treating you like family. More
I’ve been coming here for about 7 years. Never disappointed in their customer service or their vehicle maintenance. Have never had a less than pleasant or friendly service from any of the numerous disappointed in their customer service or their vehicle maintenance. Have never had a less than pleasant or friendly service from any of the numerous service advisors who’ve been assigned to me & my vehicle. Thank you guys & gals! More
Good customer service would recommend this company to others. Seem Ed concerned about solving my vehicle problems. Gave helpful recommendations. Waiting time can be reduced but overall all I was satisfie others. Seem Ed concerned about solving my vehicle problems. Gave helpful recommendations. Waiting time can be reduced but overall all I was satisfied with everything. More
I had a bad visit with your sales and finance departments. First the salesman and I agreed on a price and the finance changed it without me knowing. Second the salesman told me the price he gave departments. First the salesman and I agreed on a price and the finance changed it without me knowing. Second the salesman told me the price he gave was including the warranty which was a lie. Your finance department doesn’t show you all the papers that you sign so you cant see that the numbers don’t add up. Stupid me for not asking. You got one by me this time but never again. Cost me an extra $3500! More
Excellent customer service when I took my car in for a fuel issue. Above and beyond what I was expecting. Recommend this dealership for service needs fuel issue. Above and beyond what I was expecting. Recommend this dealership for service needs More
It was an easy experience. Skyla is friendly, knowledgeable and very talkative. Nothing else to say but this is making write more. Only complaint is this making me type so much. knowledgeable and very talkative. Nothing else to say but this is making write more. Only complaint is this making me type so much. More
Always courteous, professional, and friendly. Vehicle was completed when they estimated at the price estimated. The online appointment was user friendly and ensured prompt drop off. completed when they estimated at the price estimated. The online appointment was user friendly and ensured prompt drop off. More