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Safford Chrysler Jeep Dodge of Fredericksburg

Fredericksburg, VA

4.5
1,024 Reviews

10671 Patriot Hwy

Fredericksburg, VA

22408

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Showing 1,024 reviews

July 15, 2021

Always buy my vehicles from here. Great service and great deals They notify me when my car needs service.Best dealership around the area. I will continue to use this dealership. More

by Catnme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil
Aug 03, 2021 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're so happy to hear that, thank you!

July 13, 2021

Low pressure. Everyone was positive and easy to work with. Responsive to questions. I would recommend this dealership and would purchase another car from them. More

by dbhamilton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyla was the saleperson
Aug 03, 2021 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're happy that you're happy! Thank you :)

July 08, 2021

This was my first visit and I was impressed with all aspects of the service. The waiting area was clean and the whole facility was nice. The staff were helpful and I will be back. More

by Kempbioinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 12, 2021 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you for taking the time to review your experience with our service department. Your satisfaction is very important to us. Please let us know if there is anything else that we can assist you with in the future!

June 25, 2021

Martha Lewis was very helpful, and very professional!!! I was very satisfied with the help I got from Martha Lewis! More

by alfredoprincipe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martha Lewis
Jun 25, 2021 -

alfredoprincipe responded

Confirm the above statement

Jun 25, 2021 -

alfredoprincipe responded

Confirm above statement

June 17, 2021

The service was outstanding! Chenyne Hoke was Awesome! I was really Impressed with Cheyne's customer service. I will certainly be back because of the service and the great energetic positive attitude. More

by KJHastings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheyne Hoke
Jun 21, 2021 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you for the great review! We will be sure to pass along your kind words. We look forward to working with you again!

June 16, 2021

I have purchased several vehicles from Paul at Safford and just when I thought the experience was perfect, they made it better with the next sale my most recent purchase was a used Ram 1500 Limited. On t More

by Cook.baker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Jun 21, 2021 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Hi There! Thank you for taking the time to share your experience with us. We're happy to know that you are a loyal customer and that you had an amazing recent car-buying experience with Paul once again. It's great to hear that Paul was able to help you feel comfortable and that we were able to help you resolve your problem. We hope that you will continue to choose us as your dealership. If there is ever anything else that we can assist you with in the future please do not hesitate to let us know. Congratulations again!

June 09, 2021

I’ve been coming here for about 7 years. Never disappointed in their customer service or their vehicle maintenance. Have never had a less than pleasant or friendly service from any of the numerous More

by Mdavidson66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil, Stella
Jun 10, 2021 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you for the positive feedback! We are happy to know that you are a loyal customer. We hope that you will continue to choose us as your dealership.

June 08, 2021

Good customer service would recommend this company to others. Seem Ed concerned about solving my vehicle problems. Gave helpful recommendations. Waiting time can be reduced but overall all I was satisfie More

by Joh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service representative can’t remember name
Jun 09, 2021 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're happy to hear that you are pleased with the results and that we were able to help. We apologize for the wait time and will do our best to get you in and out next time. Please always feel free to let us know if there is ever anything else that we can assist you with!

Jun 09, 2021 -

Joh responded

Wait time for me is not as important as good customer service, keep up the good service. Thank you!

Jun 10, 2021 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We appreciate that and we'll make sure that you receive top-notch service every time you visit. Thanks again!

Jun 10, 2021 -

Joh responded

Thank you

May 22, 2021

I had a bad visit with your sales and finance departments. First the salesman and I agreed on a price and the finance changed it without me knowing. Second the salesman told me the price he gave More

by Ddonnell3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bishnu Deuja
May 24, 2021 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We are very sorry to hear about your experience, Ddonnell3. This information is very important to us and has been given to management who would like to speak with you about it. Unfortunately we are unable to locate contact information for you based on the name on your review. Please reach out when you have a moment at (703) 776-9040.

May 13, 2021

Excellent customer service when I took my car in for a fuel issue. Above and beyond what I was expecting. Recommend this dealership for service needs More

by Fergusonkris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheyen
Jun 08, 2021 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're thrilled to hear that our team went above and beyond in assisting you with your vehicle needs. Please let us know if there is anything else that we can assist you with in the future!

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