Safford Chrysler Jeep Dodge of Fredericksburg

The service Advisor (josh) has great customer service and is very knowledgeable. The work I had done on my Jeep Wrangler I was very satisfied with. is very knowledgeable. The work I had done on my Jeep Wrangler I was very satisfied with. More

I was pleased with how the dealership welcomed me to their business. I also enjoyed working with Joe as well. their business. I also enjoyed working with Joe as well. More

I loved the communication and attention to detail. My every request and concern were met and I had the best most convenient experience since owning my car. every request and concern were met and I had the best most convenient experience since owning my car. More

Good service with no problem. My service rep is is always helpful and easy to talk to. I have both my vehicles serviced here and have been happy with the service helpful and easy to talk to. I have both my vehicles serviced here and have been happy with the service More

Fantastic care was taken on my car and exceptional communication. Was completed with the requested work far earlier than planned. Only Dodge dealership service center I will trust locally. communication. Was completed with the requested work far earlier than planned. Only Dodge dealership service center I will trust locally. More

Always very helpful and able to resolve car service by the next day. Appreciate the follow up if cost goes above $200.00. Good job the next day. Appreciate the follow up if cost goes above $200.00. Good job More

I've had nothing but positive experiences every time I've brought my truck in for service. The service team has done a phenomenal job working with me, and every time I've walked away satisfied. brought my truck in for service. The service team has done a phenomenal job working with me, and every time I've walked away satisfied. More

Safford Jeep and their entire team is the best I have ever experienced. I must admit I was concerned about trying to purchase a vehicle during the chip shortage but wanted to see the Grand Cherokee L fir ever experienced. I must admit I was concerned about trying to purchase a vehicle during the chip shortage but wanted to see the Grand Cherokee L firsthand. When arriving at the dealer, I was met by the gentleman at the reception desk. He was a very welcoming and friendly, super nice guy. I was than met by Jackie Gibbs, she is a superb, beautiful individual. She answered all my questions but at no time did I feel rushed or pressured. She introduced me to Troy Evans, Sale Manager. He was just as equally nice. I really like the GC-L so I told him I’d be interested in White, so they looked up and found that a White Limited with the exact options I wanted. I wasn’t ready to commit so I left with the intention of returning with my wife to test drive. I followed up with Jackie to set up a test drive for the next day. When we showed up everything was ready, we really enjoyed the test drive, but I still wasn’t committed until we saw some real numbers. After the test drive Jackie introduced us to Ben Bethard, another Sales Manager. I spoke to them briefly and asked that they send me some numbers so I can determine my financing options before deciding. I can tell you in all my years and countless automotive and motorcycle purchases, I have never been to a dealership that felt so inviting and relaxing at the same time. Everyone was terrific and authentic; they were trying to do anything and everything to provide the best for their customers. Of course, they are trying to sell vehicles, but it didn’t feel like that. They felt like trustworthy friends helping you buy a car. They listened to all my vehicle needs and wants and made the entire process quick and painless. The provided timely responses and clear concise communications. The final OTD price was exactly as stated, no tricks or games. I never thought that buying a vehicle during this crazy time in the automotive world would end up being the best buying experience in my life. I also worked with Michael Felice on financing. I am a member of three well known Credit Unions that have some phenomenal rates but like to give the dealership the opportunity to meet or beat what was already available to me. All I can say is Mike is a miracle worker. He beat every rate I could find. I stand by these comments 100% and would highly recommend if anyone is in the market for a Jeep. Whether you live local or within a reasonable driving distance. Check these people out, you will not be disappointed I assure you. Jackie, Troy, Ben, Mike and all the employees at Safford Jeep. Thank you for making me feel important and not just about selling a car. Take care, I will be back and refer anyone I know or that ask for a recommendation. More

They were very friendly, and they waited on me as soon as I got there.He checked for me and let me know the cost. I got there.He checked for me and let me know the cost. More

First of all thank you to Roger!Went into Jeep just to First of all thank you to Roger! Went into Jeep just to look not thinking I would actually get a vehicle. Walked in and Roger was there to welcome First of all thank you to Roger! Went into Jeep just to look not thinking I would actually get a vehicle. Walked in and Roger was there to welcome us, he was extremely friendly and listened to what I was looking for and what I wanted to be around price wise. He took the time to show me a few vehicles and they were not really what I was looking for. I told Roger what my dream Jeep was and he made it happen. He found it for me and at the price point I wanted to be at! Thanks again for everything! More