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Safford Chrysler Jeep Dodge of Fredericksburg
Fredericksburg, VA
1,029 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,029 reviews
January 27, 2025
Worked with Paul to purchase a certified preowned Jeep. Paul was straightforward and got me the deal that I was looking for. One of the best experiences I have had purchasing a vehicle. Paul was straightforward and got me the deal that I was looking for. One of the best experiences I have had purchasing a vehicle. More
by hrt170
Employees Worked With
Paul
January 23, 2025
Worst dealership ever. William is the worst salesman ever. A true liar! Sold car out from under me. Worked a deal for several days and could never get a deal sheet. Then in William is the worst salesman ever. A true liar! Sold car out from under me. Worked a deal for several days and could never get a deal sheet. Then informed car was sold. Worst sales experience ever. I see I'm not the only one. A BIG SHAME ON YOU. More
by Chris P
Employees Worked With
William
January 15, 2025
We were traveling through Virginia and noticed there was a problem with the car. SAFFORD was recommended We drove up to service, with no appointment. , walked in and Mr Brown at the desk, couldn't be more a problem with the car. SAFFORD was recommended We drove up to service, with no appointment. , walked in and Mr Brown at the desk, couldn't be more helpful. He asked for the key to our car, drove it in and they put it up on the rack..finding a tire problem..we want to thank them …if we had driven to Florida the tire could have become a severe problem. SAFFORD and the people who served us were great! More
by Momstermom17
Employees Worked With
Gil Brown
January 03, 2025
I found out afterwards that the maintenance stated by the service advisor that was needed WAS NOT WHAT IS SUGGESTED BY RAM PER THEIR MAINTENANCE SCHEDULE. I SPENT A LOT OF MONEY ON UNNECESSARY WORK ON MY RAM service advisor that was needed WAS NOT WHAT IS SUGGESTED BY RAM PER THEIR MAINTENANCE SCHEDULE. I SPENT A LOT OF MONEY ON UNNECESSARY WORK ON MY RAM 1500. You have lost my trust again. More
by Curtis Tammany
Employees Worked With
Gil Brown
December 30, 2024
The team at SCJD of Fredericksburg is very professional, polite and trustworthy. I look at a vehicle online and went in a few days later to test drive it. I received the same online price and answers to all polite and trustworthy. I look at a vehicle online and went in a few days later to test drive it. I received the same online price and answers to all my questions. Anyone seeking a respectful ad knowledgeable sales person, please ask for Edy for hassle-free service. 💯 More
by stephaniewilk5
Employees Worked With
Edy
December 24, 2024
I have dealt with Gill at Stafford Dodge in Fredericksburg Va since I purchase my jeep. Gill is and outstanding rep & person . I have never been there for service and felt that he was too busy Fredericksburg Va since I purchase my jeep. Gill is and outstanding rep & person . I have never been there for service and felt that he was too busy to help me . In matter of fact I will wait for Gill if he is with another customer. You don t find customer service like Gill gives a person to much any more. My rating for Gill is a 100 percent in all area More
by Della Wilson
Employees Worked With
Gill
October 24, 2024
Have been trying to work out a deal with "Sammy" for about a week now and every time I call the price changes and he continues to be caught in lies. He changed the price multiple times, devalued my trad about a week now and every time I call the price changes and he continues to be caught in lies. He changed the price multiple times, devalued my trade by 3k and is extremely rude and unprofessional. I asked him for a quote with the military discount and he said it was already applied even though he didn't even know I was military. I told him I had an additional 1k credit from Ram and he said he would not honor it even though it clearly states on the paperwork that dealers will apply it on top of current offers (Ram is clearly reimbursing the dealer for it). After being questioned on that he began yelling at me before calling me a "M-Fer" (he said the actual words) and hung up on me all for trying to be a customer and purchase a new car from them. Worst and rudest salesman I have ever dealt with. Clearly he is in the wrong business and should never be placed in a position to interact with customers. He should be fired immediately for his behavior and inability to control himself. More
by Disappointed Customer
Employees Worked With
Sammy Malaeb
October 23, 2024
I have been taking my Jeep Wrangler and Cherokee to Safford Jeep for service for years. They do a great job. Josh in service handles of my vehicle service needs as well as those of my daughter for Safford Jeep for service for years. They do a great job. Josh in service handles of my vehicle service needs as well as those of my daughter for her Jeep Renegade. He does an excellent job. He handles all of our vehicle services proficiently and effectively and keeps us advised if there are any issues we need to be concerned about and, if so, ensures those issues are taken care efficiently and promptly. I highly recommend them. More
by dt
Employees Worked With
Josh
