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Safford Chrysler Jeep Dodge of Fredericksburg
Fredericksburg, VA
1,021 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,021 reviews
October 24, 2024
Have been trying to work out a deal with "Sammy" for about a week now and every time I call the price changes and he continues to be caught in lies. He changed the price multiple times, devalued my trad about a week now and every time I call the price changes and he continues to be caught in lies. He changed the price multiple times, devalued my trade by 3k and is extremely rude and unprofessional. I asked him for a quote with the military discount and he said it was already applied even though he didn't even know I was military. I told him I had an additional 1k credit from Ram and he said he would not honor it even though it clearly states on the paperwork that dealers will apply it on top of current offers (Ram is clearly reimbursing the dealer for it). After being questioned on that he began yelling at me before calling me a "M-Fer" (he said the actual words) and hung up on me all for trying to be a customer and purchase a new car from them. Worst and rudest salesman I have ever dealt with. Clearly he is in the wrong business and should never be placed in a position to interact with customers. He should be fired immediately for his behavior and inability to control himself. More
by Disappointed Customer
Employees Worked With
Sammy Malaeb
October 23, 2024
I have been taking my Jeep Wrangler and Cherokee to Safford Jeep for service for years. They do a great job. Josh in service handles of my vehicle service needs as well as those of my daughter for Safford Jeep for service for years. They do a great job. Josh in service handles of my vehicle service needs as well as those of my daughter for her Jeep Renegade. He does an excellent job. He handles all of our vehicle services proficiently and effectively and keeps us advised if there are any issues we need to be concerned about and, if so, ensures those issues are taken care efficiently and promptly. I highly recommend them. More
by dt
Employees Worked With
Josh
August 19, 2024
Staff was knowledgeable, friendly, and efficient. Smooth buying experience. Sales person Jamar was exceptional. Finance department was streamlined and quick. Smooth buying experience. Sales person Jamar was exceptional. Finance department was streamlined and quick. More
by Bill.shuell
Employees Worked With
Jamar
July 14, 2024
Amazing customer service and seamless process. There was never a question unanswered and I was able to get a great deal on an immaculate vehicle! This is my 4th vehicle purchased from Safford Fred There was never a question unanswered and I was able to get a great deal on an immaculate vehicle! This is my 4th vehicle purchased from Safford Fredericksburg; I won't go anywhere else. More
by booboobushee
Employees Worked With
Duane Bushee
July 03, 2024
I took my car in for various repairs, tires and inspection. Same day service. Estimate was accurate and reasonable. Staff were very helpful and pleasant. I will Return. inspection. Same day service. Estimate was accurate and reasonable. Staff were very helpful and pleasant. I will Return. More
by Jim
Employees Worked With
Alley
June 14, 2024
Jamie Fox was very professional and easy to work with the entire time we were looking. No pressure, he didn't rush us, and a joy to work with. Thank you for finding what we were looking for! We love our Jeep entire time we were looking. No pressure, he didn't rush us, and a joy to work with. Thank you for finding what we were looking for! We love our Jeep Rubicon! More
by sandyearnshaw
Employees Worked With
Jamie Fox mainly, detail and finance guy too
