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Safford Chrysler Jeep Dodge Ram Fiat of Winchester

Winchester, VA

4.2
655 Reviews

1659 Berryville Pike

Winchester, VA

22603

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655 Reviews of Safford Chrysler Jeep Dodge Ram Fiat of Winchester

March 25, 2023

Just had 2 filters changed on my dodge ram. Filters are 70 each at parts store, they charged me 240 a filter. I understand they need to mark parts up some, but that mark up is just per greed. W More

by Greggill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary
Mar 27, 2023 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

We are very sorry to hear that you are unhappy with the pricing of our parts. Your feedback is very important to us and has been given to our management team to review for improvements to better assist our clients moving forward.

February 11, 2023

Bad experiences with this dealership. Purchaed 2013 Chrsyler Toen and Country van in September 2022. Never reimbursed us for the faulty tires that blew within 24 hours. Could not title th More

by SUNNYLIFE0710
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Curtis and a few others
January 03, 2023

We had a great experience at the dealership. Megan went out of her way to get our new jeep from another dealership and was very knowledgeable on all the jeep features.Megan also set up the jeep More

by Phil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Malaga, Page Broy,
Jan 06, 2023 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

Thank you for your kind words, Phil! If there is ever anything else that we can help you with, please let us know!

December 28, 2022

Curtis Jones was an excellent sales associate. He was low-key and no pressure and Safford should have all their associates like Curtis. We found that the vehicle we wanted was located at the Cha More

by jandmmason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Jones
Jan 06, 2023 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

We are so glad to hear that you are happy with your experience at our dealership. We will pass along your very kind words. If there is ever anything else that we can assist you with, please let us know. Thanks again!

December 07, 2022

They were very accommodating because I was interested in a car that had just been sent to auction and they went and picked it up to provide me an appointment for the next day. More

by Brad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel
Jan 06, 2023 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

Thank you!

October 04, 2022

Curtis,Jonathan and Zach Bombard went above and beyond for my husbnd and myself. The dealership closed at 8..but all 3 made sure that we were able to close the deal that night. They stayed until after 9:3 More

by Mbeth4877
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis J, Jonathan G and Zach Bombard
Oct 18, 2022 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

Hello there! Thank you for taking the time to share such amazing feedback with us regarding your recent purchase experience here at Safford of Winchester. We are absolutely thrilled to hear how happy you are with the service you received from our team. If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again and congratulations - Enjoy!

September 25, 2022

Great salesman, Jerry Daniels and great work by Zack for finding the best finance for us. More

by Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Daniels, Zach in finance
Sep 25, 2022 -

Rich responded

Great work by everyone.

Sep 25, 2022 -

Rich responded

Great work by everyone.

Sep 25, 2022 -

Rich responded

!!!!!!!!!!

September 11, 2022

Rude rude and unprofessional plus price gouges. Filed complaints with corporate. Do not use service or sales STAY AWAY More

by Avoid this dealership
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin
Sep 12, 2022 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

We are very sorry to hear about this. Your feedback is very important to us and has been given to our management team to review. Unfortunately we are unable to locate your contact information based on the name on your review. Please reach out to our General Manager, Ralph Perkins at (540)667-5532.

September 01, 2022

Safford really went above and beyond for our situation when purchasing a new and used car from them. Mike and Ronny were very professional in the sales department. Rebecca was great with working with the More

by lindsey7674
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronny, Mike, Rebecca and Dyrin
Sep 06, 2022 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

Thank you for taking the time to review your experience at our dealership. We're delighted to hear how happy you are with the service that you received. If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again!

August 17, 2022

Great Dealership to work with. Mark Miramontes…aka Magic Mark was the best salesman and very personable! It was a great experience working with him and all the Safford staff was gr More

by Cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Miramontes
Aug 24, 2022 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

Thank you for the absolutely amazing feedback! We are so glad to hear that you are happy with the service that you received from Magic Mark. We'll be sure to pass along your very kind feedback. If there is ever anything else that we can assist you with in the future, please always feel free to let us know. Thanks again!

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