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Brown's Manassas Subaru - Service Center

Manassas, VA

4.8
230 Reviews

230 Reviews of Brown's Manassas Subaru - Service Center

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July 06, 2025

The operators are horrible and always connects me to the wrong person every time. But Grayson was fantastic. He has great customer service on the phone and in person. More

by hgnoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

Meredith is excellent! She is very knowledgeable and helpful. Always nice stopping in for service! More

by POLOLENA124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Bukhari
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meredith
July 04, 2025

Eddie and Meredith were so awesome and welcoming! !!! They spoiled my dog while he was there. My Ascent had a great service and it was pretty quick! More

by Hiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie and Meredith
July 04, 2025

Great service. Very personable. Knowledgeable and excellent communication. Prices for services are a bit high, otherwise I’d give 5 stars. More

by BYOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Good job keeping me informed of progress. Easy to get an appointment .Good about getting you value with coupons and deals. More

by PAULAB454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meredith Eden
July 04, 2025

Meridith always provides great service and sound advice. I typically go exclusively through her. Stop. More

by GPHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meridith
July 03, 2025

Great experience! Service agents are always courteous, attentive, and knowledgeable. Eddie Alomia always provides exceptional customer service. More

by dcmike11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Alomia
July 03, 2025

Advisors are always courteous and responsive and I feel like the Service Department respects my time by completing services as quickly as possible. More

by JANETWMILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie, Grayson, Meredith
July 03, 2025

i enjoy my experience, staff is always mice and my car is well taken care of. More

by nickyjsgrandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meridith
July 03, 2025

Very straightforward, helpful, and honest. I was pleased with the projected wait, estimated cost, and professional attitude. More

by GEARYTW
Recommend Dealer
Yes
Employees Worked With
Meredith Eden
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