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Safford Brown Subaru Manassas

Manassas, VA

4.6
174 Reviews
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9018 Liberia Ave

Manassas, VA

20110

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Showing 174 reviews

May 05, 2025

My wife and I are completely satisfied with our experience at Safford Brown Subaru when we purchased our brand new Forrester Hybrid Touring trim on May 2, 2025. Our Sales Consultant Anthony Belliar More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Belliard
May 05, 2025

Sales and service were both very approachable. Sale process was quick and fairly easy. Flexible around individual needs. More

by bv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Belliard
May 05, 2025 -

Safford Brown Subaru Manassas responded

We're so happy to hear that, bc! We also hope that your enjoying your ride and that you'll come see us again for your next service!

May 04, 2025

The staff is always professional and Meredith Eden always takes care of our service needs. She is honest about the work needed and lets us know what is needed immediately or down the road. Always a pleasur More

by dwaghray0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meredith Eden
May 05, 2025 -

Safford Brown Subaru Manassas responded

We're so happy to hear that Meredith and the rest of our staff has been such a pleasure and able to assist you with your service needs. We look forward to seeing you next time :)

May 03, 2025

Everything was fine except that there was no discount off the MSRP. I have never paid full MSRP on a car before. But Anthony was great as our sales associate. More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Belliard, Eddie Alomia
May 05, 2025 -

Safford Brown Subaru Manassas responded

Hello Steve, Thank you for taking the time to share your feedback with us. We're happy to hear that your overall experience was good one. If you would like to discuss further about the pricing of your vehicle please reach out to our General Manager, Drew Huttner at your convenience at 703-361-5866 so that we can locate the details of your purchase.

May 03, 2025

Very polite and professional. This was the level of service that should be expected from all other employees at the dealership. More

by Mtpacifico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 05, 2025 -

Safford Brown Subaru Manassas responded

Thank you for sharing your feedback with us, Mtpacifico. We appreciate you taking the time to share your feedback with us. Your kind words were a pleasure to see and will be forwarded to our team. If there is ever anything else that we can assist you with in the future, please do not hesitate to let us know. Thanks again :)

May 03, 2025

As usual Safford Brown did not disappoint. They got my car in and out in a good time. I was happy to see my car nicely washed, saving me money and trip to the car wash. The waiting area, quiet More

by yusuf.enum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie was amazing!
May 05, 2025 -

Safford Brown Subaru Manassas responded

That's so great to hear, Yusuf! We appreciate your kind words and recommendation. Let us know the next time we can help!

May 03, 2025

Great first time service experience. Christopher did a great job in making me feel welcome and took care of all mycar needs with great customer service. One thing I must -oint as neg More

by emailhisham
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Safford Brown Subaru Manassas responded

Thank you for taking the time to share your feedback with us. This information is very important to us and has been given to our management team to review for improvements to our process to better assist our clients moving forward. Please let us know if there is anything that we can assist you with in the future.

May 03, 2025

Did a good job of reviewing all parts of the car and providing the information for planning repairs. More

by ALLISON15011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meredith
May 05, 2025 -

Safford Brown Subaru Manassas responded

We're so happy to hear that, Allison! Thanks for the 5 star rating and kind words :)

May 02, 2025

Meredith was very helpful in taking care of my needs like having a loader car and having the car done when I was able to pick it up. Having the car washed was nice but cleaning out the dirty inside was such More

by SWILLIAMS7654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Safford Brown Subaru Manassas responded

Hello there, Thank you for taking the time to share your experience with us. We're delighted to know that you enjoyed your recent visit to our service department. If there is ever anything else that we can assist you with, please do not hesitate to let us know. Thanks again!

May 02, 2025

Staff very nice - waiting area comfortable and work done fairly quickly Overall a good experience Thank you More

by bfitzgibbon77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Obenwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Safford Brown Subaru Manassas responded

We're so happy to hear that, thank you!

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