Safford Alfa Romeo of Tysons Corner
Vienna, VA
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Extremely pleased with your team professionalism, win-win team , outgoing attitude at day 1. Providing up to date progress on repair. Team went out of their timeline get my car ready for the upcomi win-win team , outgoing attitude at day 1. Providing up to date progress on repair. Team went out of their timeline get my car ready for the upcoming holidays. If I have to rate my experience with Safford overall team 1 to 10... 10 being top notch I’ll rate 100. This a superb satisfied customer !!! Outstanding Job Chitt More
ONE OF THE WORST EXPERIENCE I'VE EVER HAD 12/22/2019 12:20PM SUNDAY. I walked into dealership with my 2019 HELLCAT new to check out PRE-OWNED 2017 SHELBY GT350. The sales lady came out and I t 12/22/2019 12:20PM SUNDAY. I walked into dealership with my 2019 HELLCAT new to check out PRE-OWNED 2017 SHELBY GT350. The sales lady came out and I told her i'm here to check out Shelby and others to possibly trade my hellcat. She took my ID and while I was walking around the lot then she called me to come inside of dealership. When I walked in, the sales manager name "LUKE?" was standing front of door and told me I cant drive nor check the car due to company policy and you will get into accident if you don't know how to drive. I have owned numerous sport cars in my life including 2019 hellcat I parked legit front of his face which it has much stronger power and skill to control. I don't know what made him think that I don't know how to drive and im gonna cause the accident. He wont even apologized nor feel sorry and let me just walked out. I have never treated this bad and insulted at the dealership especially looking at USED $45k car. I would never go back to this dealership and spread my experience with this place today. More
This is the second car I have taken to Safford for service. Both times they were great to work with and took care of all my little issues as well as the scheduled maintenance I came in for. It’s a gre service. Both times they were great to work with and took care of all my little issues as well as the scheduled maintenance I came in for. It’s a great service crew More
Very nice people. Dealership was very crowded. Simple service took 3 hours, another person in the waiting room had been there 5 hours by the time I left. service took 3 hours, another person in the waiting room had been there 5 hours by the time I left. More
Had the honor to work with Mason. Amazing customer care and service. Top notch Alfa Romeo service center and dealer. Thank you for the vehicle care and first time Alfa owner insight and service. Top notch Alfa Romeo service center and dealer. Thank you for the vehicle care and first time Alfa owner insight More
Courteous service Helpful service managers. Honored my appointment time. Completed service in the time promised. Would have washed vehicle had I wished. Test drove car Helpful service managers. Honored my appointment time. Completed service in the time promised. Would have washed vehicle had I wished. Test drove car to insure service was completed. More
Quick response Needed a software code update for a critical system did not have an appointment on a Saturday morning. It was no problem they got me in and out in und Needed a software code update for a critical system did not have an appointment on a Saturday morning. It was no problem they got me in and out in under an hour and washed the car to boot! More
Friendly service Had a 30k service done. Bill was my service advisor and was very friendly. Same for shuttle driver. Always great to have a free car wash! Had a 30k service done. Bill was my service advisor and was very friendly. Same for shuttle driver. Always great to have a free car wash! More
Excellent service Good communication. Polite. Kept me updated. Nice shuttle service. Flexible and willing to provide options.. whem the part they ordered was defective, Good communication. Polite. Kept me updated. Nice shuttle service. Flexible and willing to provide options.. whem the part they ordered was defective, they were able to find a way to work around that issue. More
Nice and professional People , strongly recommend I have been coming to this location and what I feel, they the best factory trained service provider of Stelvio SUV, will keep coming and recommend to I have been coming to this location and what I feel, they the best factory trained service provider of Stelvio SUV, will keep coming and recommend to visit. More