Excellent Alessio was friendly and accommodating. I enjoyed working with him. I will recommend this dealership to others

While is unfortunate that the vehicle broke down and left my husband locked in for over 20 minutes, I will say that the care and support from Maserati and in specific Sophia at Maserati Tyson’s corner was excepcional and very much appreciated. The timely communication and follow up with us regarding our vehicle was excellent. Please extend our gratitude to Sophia, she is a great ambassador to your brand.

The car is brand new and the customer service rep tried to sell me on a bunch of unnecessary items. He was also incredibly rude and short with me. I didn’t feel like a customer but a number. In the future if I can go somewhere else for basic services I will.

They were quick with the service, did a through job. They also took care of the recall that needed to be done.

I received great service (as always) from Sophia and the service technicians including unplanned repairs that were quickly addressed. Only concern (no surprise and not unique to Safford Alfa) is the cost of service. $800 to replace a headlight bulb - $550 parts and $250 labor. Welcome to the world of Alfa Romeo.

Good but not great. Service can be very slow -- in two senses of the word. First, servicing your vehicle takes a long time. If you bring your car first thing in the morning you won't get it back before late afternoon, no matter what the actual amount of work required. And woe be unto you if a part is needed, as they don't have many parts on hand. In that case, you'll have to come back when they get it. Second, it takes them an exceptionally long time to deal with customers.I waited 20 minutes when all I needed to do was pick up my car! It's also worth mentioning that they do not give out loaners for Alfa Romeo owners. Unfortunately, there are few places where you can get an Alfa serviced. They know this, and take advantage. That said, Sofia is very friendly and does her best in difficult circumstances.