Safford Alfa Romeo of Tysons Corner
Vienna, VA
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Sal was very attentive from the moment I walked into Safford Fiat. Everyone there, Mark, Robert, Jackie went above and beyond. Will definitely recommend and return to buy another vehicle. Safford Fiat. Everyone there, Mark, Robert, Jackie went above and beyond. Will definitely recommend and return to buy another vehicle. More
I bought a 2012 Fiat 500 from Safford Fiat. The entire experience was great. Everything went smoothly and quickly, and I would recommend them to anyone wanting to buy a Fiat in the area. experience was great. Everything went smoothly and quickly, and I would recommend them to anyone wanting to buy a Fiat in the area. More
My husband and I first visited Alexandria Fiat in Alexandria, VA to purchase our car. It was such a negative experience that we actually considered purchasing another make and model. They were horr Alexandria, VA to purchase our car. It was such a negative experience that we actually considered purchasing another make and model. They were horribly unprofessional and unethical. Instead, we reconsidered and paid a visit to Safford Fiat of Tysons Corner. They were fabulous! Marcello is a real pro - from the moment we walked into the dealership, we were treated with professionalism and courtesy. I love my new Fiat, and I will always remember the guys at Safford Fiat of Tysons Corner and how wonderfully positive and fun they made our car buying experience. Thank you all! Lisa Powers More
Update 1/21/12 - We have been duped by this dealership. When shown the CarFax report on the car we were purchasing, it showed an accident, but the dealership said it was an error, and that their inspection When shown the CarFax report on the car we were purchasing, it showed an accident, but the dealership said it was an error, and that their inspection showed no damage. WE agreed to a deal, and they said they'd stand behind any issues that might arise. 2 days later, an indicator in the car showed low tire pressure. Safford referred us to our own mechanic, and said if he couldn't fix the problem to bring it to them. A little air seemed to solve the problem. For 2 weeks. Again the low air pressure indicator came on, and now a whining noise is heard from the engine compartment. We took the car directly to our own mechanics, whom we trust implicitly (Schmitz Exxon in Tysons Corner). They identified several specific problems which would cost about $700 to repair, and prepared estimate paperwork for us to take to Safford Fiat. They said that clearly these problems (leaking power steering fluid, problem with engine mount) had been there when car was sold to us, and not disclosed. The service person who answered our call at Safford was rude, beliggerent and inappropriate with his comments toward us. He said he wasn't responsible for the cars' problems and didn't want anything to do with it. We reported his attitude and behavior to Mark, the sales manager. We have had the car repaired at our own expense. It cost us $1366.90. The power steering gear box assembly was replaced and refilled with fluid. No leaks were found after replacement. A 4 wheel alignment was necessary. Both serpentine belts were removed and replaced, then checked for proper tension and operation. The right front lower enging mount required replacing. The transmission fluid level was found to be 3 quarts low and was refilled. This was supposed to be a "Certified pre-owned" car. Clearly,Safford did not do a thorough exam, or they did and did not disclose these problems. They offered us no feeling of confidence and security that needed repairs would be done correctly after we had them diagnosed by mechanics we trust, which is why we proceeded with the repair away from Safford. DO NOT BUY A CAR FROM SAFFORD FIAT. THEY ARE DISHONEST AND YOUR DEAL WILL NOT BE FAIR. Need to add one positive comment about Cliff Landsman, who was the sales person we originally contacted, and wanted to work exclusively with. We got taken away from Cliff by Marcello on our second visit, despite saying we were willing to wait until Cliff finished with some current customers. Cliff would have been honest with us about the car we were considering, and I believe the problems would have been disclosed in advance for us to evaulate. More
We went in to look at the Fiat 500. We received a very warm welcome and courteous help from Salvatore, he answered all our questions, pointed out features on the test drive without trying the hard sales a warm welcome and courteous help from Salvatore, he answered all our questions, pointed out features on the test drive without trying the hard sales approach I came back several days later to explore financing options, rececived excellent service from Mark. I eventually decided to hold off on the purchase until the MSRP on the Abarth version is announced. I'll go back to this dealership for my purchase. - Gene More
I had an amazing time purchasing used Acura at this dealership. My sales associate Marcello was a pleasure to deal with and went well beyond what was necessary to help me with my questions and concerns dealership. My sales associate Marcello was a pleasure to deal with and went well beyond what was necessary to help me with my questions and concerns with the car. This was a bit of a travel for me to come to, but was well worth the trip! Marcello even got my girlfriend interested in a new Fiat, so we might be coming back again. More
I had a great experience at Safford Fiat. Marcello was a pleasure to deal with and also has amazing product knowledge. He helped me choose the best Fiat 500 for my needs at the best price. The staff is very pleasure to deal with and also has amazing product knowledge. He helped me choose the best Fiat 500 for my needs at the best price. The staff is very friendly and helpful. I love my Fiat and will be telling my friends about Marcello and Safford Fiat. I also wish to thank Mark the manager for his help. This was by far the best car buying experience that I have ever had!! More
Marcello Via was very helpful. He knew the merchandise. He understood my interests. He offered the best buy for me. Manager Mark C. also was extremely helpful, and later the parts manager helped me wi He understood my interests. He offered the best buy for me. Manager Mark C. also was extremely helpful, and later the parts manager helped me with some accessories. I look forward to working with this dealership in the years ahead as my Fiat and I become best friends. More
Fiat 500 was one of 5 cars to which I had narrowed down my search. The representatives at the dealership answered all my questions but without a "hard sell". Maybe it's because they know they don't have to my search. The representatives at the dealership answered all my questions but without a "hard sell". Maybe it's because they know they don't have to - the car sells itself. The test drive was very important to me and I asked one of the salesmen to accompany me because I am not that familiar with the roads near the dealership and because of the major construction in the area. Again, no hard sell but he did point out some of the (very desirable) aspects of the car. When I made my decision, they also helped me with all the details such as setting up the blue tooth, and familiarization with the car. The staff at this dealership know their product and are genuinely excited about it.The experience of selecting and purchasing my new car through this dealership was completely positive. More