Safford Alfa Romeo of Tysons Corner

I went in for a software update recommended by Alfa. My initial appointment was for Saturday morning, but at the last minute, I wanted to see if I could switch to Friday. Andrew advised me that it was n My initial appointment was for Saturday morning, but at the last minute, I wanted to see if I could switch to Friday. Andrew advised me that it was no problem. When I arrived, I was immediately greeted by Andrew and directed to the waiting room. The work took under one hour and I was out of there quickly. The check out process was as smooth as the check in because of Andrew's efficiency and professionalism. My vehicle was returned to me as clean as when I took it in, which tells me that the maintenance staff take appropriate steps to achieve that (gloves, paper floor mat, and temporary seat cover). Excellent service! More

Excellent customer service, no waiting time. The car was clean and ready to go by the time promised. The car was clean and ready to go by the time promised. More

Service was easy to schedule online, drop off the car, and staff was friendly. The waiting room could use some upgrades, like stocking the empty mini fridge. But the Wifi was fast enough to allow me t and staff was friendly. The waiting room could use some upgrades, like stocking the empty mini fridge. But the Wifi was fast enough to allow me to work while I waited and the coffee machine was ok. I feel like it took a little while in between my car coming back from the rest drive and when I was finally notified it was ready, however I don't know what the process is there as far as paperwork so I won't judge there. When I did get called up to pick up my car, the manager(?) explained what was done and answered all my questions, including clarifying some questions I had about my maintenance plan. Overall a good experience. More

This is my preferred place for any auto maintenance or repairs. Terrell is very personal and professional, kept me up to date on everything in a timely manner. repairs. Terrell is very personal and professional, kept me up to date on everything in a timely manner. More

I’m very pleased with the services I received and satisfied with the work done on the car. satisfied with the work done on the car. More

Mason was very helpful with getting me spare key made. Making another appointment to fix head unit not connecting to my cell. Appreciate the help Mason gave me and help my next service appointment will Making another appointment to fix head unit not connecting to my cell. Appreciate the help Mason gave me and help my next service appointment will goes as smooth as my first. More

Even with the mishaps on the projected finish date, I am quite satisfied with the repair work on my Tesla quite satisfied with the repair work on my Tesla More

Great service on my Alfa Romeo 2019 Stelvio. 3 year annual maintenance done quickly. Service staff are excellent, Enterprise rental was quick and convenient. One more year of prepaid maintena 3 year annual maintenance done quickly. Service staff are excellent, Enterprise rental was quick and convenient. One more year of prepaid maintenance. Great organization. More

The communication was poor, self generated messages are good, but would have been better from a person letting me know the reasons for delay. I had to call 3/4 times during the long wait of two months good, but would have been better from a person letting me know the reasons for delay. I had to call 3/4 times during the long wait of two months More

Excellent, timely and responsive service. They were very helpful. The pricing was acceptable as well. They were very helpful. The pricing was acceptable as well. More