STG Auto Group of Montclair

horrible dealship! DO NOT PURCHASE FROM HERE! I purchased a car a few weeks ago, and no one has returned my phone calls or has been any help! my application with my lender expired because they cou I purchased a car a few weeks ago, and no one has returned my phone calls or has been any help! my application with my lender expired because they couldn't get a hold of anyone at STG to get the paperwork going. everyone points fingers at one another without giving you a concrete answer or be of any help. not to mention how rude their ENTIRE staff is! PLEASE PLEASE PLEASE DO NOT EVEN BOTHER WITH THIS PLACE! More

Beware, horrible experience! I was shopping for an Acura on the internet and found what we were looking for at STG. I called and got a hold of Andrew and he answered all my questi I was shopping for an Acura on the internet and found what we were looking for at STG. I called and got a hold of Andrew and he answered all my questions. I am from Idaho and was very nervous about purchasing a vehicle sight unseen. After telling Andrew I was interested he transferred me over to his boss Kal. Kal said he would make things easier for me and deliver the car to Las Vegas airport so I wouldn't have to pay sales tax in California. In the mean time I could never get anyone to send a purchase order to my loan officer, I later found out that's because they wanted me to finance thru them. After confirming they would deliver this car to the airport I then purchased non-refundable tickets to Las Vegas for $600 for that Saturday. I made several calls to the staff and could never get in touch with anyone most of the time. I started feeling uneasy and got a call from STG explaining they could not deliver the car and I would have to pick it up from the lot. This would cost me even more money and I felt betrayed at this time. I backed out of the deal and never received an apology from no one. They will sure call you back when you want to give them money but you'll never here from them again once they know your upset. I was out $600 and a lot of time wasted, I would not recommend doing business with STG at all! More