STG Auto Group of Montclair

Daniel Acosta was amazing! He definitely cares about the customer and did his best to give us the best deal! The process was quick making the experience very pleasant! He definitely cares about the customer and did his best to give us the best deal! The process was quick making the experience very pleasant! More

My name is Julio Olmedo I had a bad experience in this dealer in the first day everything started all bad they had me sign the paper without me seeing the car in person. When I saw the car I told them I d dealer in the first day everything started all bad they had me sign the paper without me seeing the car in person. When I saw the car I told them I don"t want this car paint is bad and inside was dirty. They told me to go back in one week they will fix it to go there on a Tuesday basically they close at 9pm went there and they told it was closed already. I live in Huntington Park so that's like 1 hr and 30 min away from my house. Next week went there again they said the manager wasn't there when I already had a convo with him talking with him that I was going to go on a Wednesday. I was pissed went there next day to give them the keys and car. They apologized and full my tank well not even cause they did like half tank and told me that they did the aptm to another dealer but none of them told me nothing. They have me going back and forth and don't want to help me. The car is bad from engine, brakes, inside, and outside the paint is bad and til this day they don't want to help me. BAD EXPERIENCE. I HOPE THIS DOESN'T HAPPEN TO SOMEONE ELSE I AM 19 YEARS OLD TRYING TO BUILT MY CREDIT BUT I THINK IT WAS A BAD DECISION ON GETTING THIS CAR WITH STG AUTO GROUP. MANAGER NAME WHO SOLD ME THE CAR NAME IS KEVIN WORST MANAGER MY NAME IS JULIO OLMEDO More

they are really good! Really helpful, I recommend to anyone looking to buy a car . Really helpful, I recommend to anyone looking to buy a car . More

Nash was super helpful from start to finish! He made the process stress free and efficient. I highly recommend Nash to anyone looking to purchase. He made the process stress free and efficient. I highly recommend Nash to anyone looking to purchase. More

Nash was very helpful and professional. He was very efficient and made the process easy He was very efficient and made the process easy More

They will screw you over DONT buy from them ! Very shady ! They don’t even pay off what’s on the contract for your previous loan & short you & you have to come up with the difference . I call th Very shady ! They don’t even pay off what’s on the contract for your previous loan & short you & you have to come up with the difference . I call them on hold for over 1hr ++ . I will lawyer up & find out who else they are doin this too .. More

Excellent customer service was taken care of in a timely manner and very kind. I recommend family and friends to car shop from STG and ask for Mina Gad. manner and very kind. I recommend family and friends to car shop from STG and ask for Mina Gad. More

Great price and Nash was very friendly and the rest of sales staff very helpful! sales staff very helpful! More

STG Montclair is the worst dealer I saw. if there is a lower than one star I would select it. usually, I give people the benefit of a doubt but this time I have to write my experience down if there is a lower than one star I would select it. usually, I give people the benefit of a doubt but this time I have to write my experience down in a review. I called the dealer, and talked to Tyler, he was nice I asked for a car, and he said we have it come and check it out. I set up an appoint me. he said the care will be ready for you at the front. I thought that is a nice service. 1- I text him to let him know I am on my way. get the car ready, he said it is. 2- I get there on time. there is no car ready. 3- he was busy with another customer, I understand. so he passed me on to Ali. Ali, went inside the back loot looking for the car. he found the car. it saw trashed. not even ready to be shown. he said it will be ready sometime next week .. maybe. I made it clear I need a car asap. so I thought okay I will check this car. I drove it even it was filthy. I asked if we make a deal now about when can I pick it up. he did not know. I asked to talk to a manager. he said talk to me there is no manager. so this car was not to be sold at this time. I drove all the way to their dealership for nothing. to move on, I asked Ali to find me another care within the price range. we went over the online inventory, I picked 4 cars. none of them were ready. even the cars are listed online to be sold. the sales guy Ali, did not even offer me to check for another car. I was telling him what to do. and thinking, who is the GSM ??? these people need the training to know how to deal with customers. I called the dealer again next day to talk to a sales manager. but I was on hold for 20 minutes no one picked up. DO NOT TRUST OR BOTHER WITH THESE PEOPLE. More

Excelente servicio todo estuvo bien con mi sales person Gerson buen trato y muy amable Gerson buen trato y muy amable More