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Sierra Chevrolet - Service Center

Monrovia, CA

4.7
455 Reviews

455 Reviews of Sierra Chevrolet - Service Center

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September 15, 2022

My advisor Tanya is a hardworking multi-tasker who makes sure everything is taken care of in a timely manner even when there is a long line of customers. She handles hectic situations with grace and a sense More

by rookien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you so much for writing such a thoughtful review of Tanya! We are delighted Tanya delivered a first-rate service appointment for you and she will certainly appreciate your compliments. Please give us a call if ever Tanya and the team may be of service to you again. We look forward to making your next visit just as excellent. Thanks again!

September 13, 2022

Great service. Tanya Ruiz is terrific Very knowledgeable & great at communication. She was kept me informed throughout the process. A super person to work with. More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

SIERRA CHEVROLET OF MONROVIA responded

Kate, Thank you for leaving Tanya this positive review! Providing thorough and efficient service is so important to us, and we are glad that her efforts could meet your satisfaction. We hope to see you again the next time your vehicle is ready for service. Safe travels!

September 09, 2022

Very helpful and quick service. John Twiford goes beyond expectations and always keeps you updated More

by Jeremy.keller87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

SIERRA CHEVROLET OF MONROVIA responded

Jeremy, Thank you so much for your 5-star review of John! We are so happy he provided you with such outstanding, attentive service for your vehicle. We know he'll be delighted by your commendations. If we may be of assistance to you and your automotive needs again, please let us know. It would be our pleasure to assist you. Thanks again!

September 08, 2022

John Twiford is the best. He was professional and knowledgeable. More than that he was kind and honest. He was a joy to work with. I am very pleased with his level of service. More

by erinjmackey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

SIERRA CHEVROLET OF MONROVIA responded

Thanks so much for sharing your positive review of John in the service department! We are absolutely delighted he made your visit so inviting and informative. He will certainly be humbled by your kind words. We hope you will give us a call if ever we may be of service to you and your vehicles again. We look forward to it! Thanks again!

August 19, 2022

I recently took my car in for servicing, and I had a great experience overall. My service advisor, John Twiford was professional, knowledgeable, and honest/fair in his recommendations for what my car ne More

by jlwhittle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you so much for your wonderful review! We are overjoyed that our team could put you at ease and ensure that your visit went as seamlessly as possible! Your kind words and satisfaction mean so much to us, and we will certainly provide you with nothing less than the same quality care in your visits to come! We wish you the safest of travels until we meet again!

August 16, 2022

Tanya was helping me and was very polite and friendly. They did diagnose everything very thoroughly so I was happy about that.They have fast and friendly service there. More

by Pizzaeater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

SIERRA CHEVROLET OF MONROVIA responded

It is our pleasure to assist you in any way possible, and we are happy to hear that Tanya took remarkable care of you throughout your visit! Offering quality and efficient service is always our goal, and we will certainly provide you with nothing less in the future!

August 06, 2022

Great experience excellent customer service from Abraham went in at appt time and left feeling confident thanks for Lyft to and from I do appreciate that. Thank you More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Tovar
Aug 06, 2022 -

Dee responded

Great service at Chevrolet dealership Monrorovia Abraham did excellent job in customer service, great job 😊

Aug 10, 2022 -

SIERRA CHEVROLET OF MONROVIA responded

Dee, Thank you so much for your positive review! We are happy to hear that Abraham provided you with top-notch service during your recent visit! It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

June 20, 2022

Walked in for service and was greeted and the service advisor listened and was attentive to my service needs. Service was done promptly and thoroughly. Great job everyone! More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

SIERRA CHEVROLET OF MONROVIA responded

John, Thank you so much for your 5-star review! We are pleased that we could get you and your automotive needs efficiently taken care of! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

April 22, 2022

Both Abraham Tovar and Joe Jimenez are great service persons. Don’t let them go . More

by peteyolga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham Tovar
Apr 27, 2022 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you so much for your positive review! Abraham and Joe will be honored to hear of your kind words. It is our pleasure to serve you, and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with!

April 15, 2022

Abraham Tovar is a great representative and has amazing customer service skills. Thank you, so much! More

by NLinnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Tovar
Apr 20, 2022 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for leaving Abraham this positive review! We are pleased that he could provide you with the quality service that you so much deserve. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

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