Sierra Chevrolet - Service Center

The communication between service personnel needs improvement.the lack of communication between each other needs to improve, all service personnel should be able to assist any patron regardless of wh improvement.the lack of communication between each other needs to improve, all service personnel should be able to assist any patron regardless of who opened up the service ticket. Edit: update! I’d like to thank Terry (the service manager) for reaching out and inquiring about said experience mentioned above. He’s making things right and I can now say that I am greatly looking forward to our next visit here at Sierra Chevrolet of Monrovia! More

Did recall work and the car was ready earlier than promised. It was a long process to get replacement hubcaps for the ones that were misplaced a couple of years ago when 2 tires were replaced, but th promised. It was a long process to get replacement hubcaps for the ones that were misplaced a couple of years ago when 2 tires were replaced, but they finally were available and installed at this visit. More

Joe is very attentive to my service needs, never try's to sell me services I do not need. Go see Joe! sell me services I do not need. Go see Joe! More

If you’re not going to work on the car until the afternoon, then make the appointment for the afternoon. You kept our car all day and wasted our time. afternoon, then make the appointment for the afternoon. You kept our car all day and wasted our time. More

Gerardo and John both were very nice and helpful. They made my visit there run very smoothly and answered all my questions regarding my Trailblazer They made my visit there run very smoothly and answered all my questions regarding my Trailblazer More

Service was fast and simple Gerardo answer my question regarding the retrofit for my traverse. regarding the retrofit for my traverse. More

Joe was great. He answered all of my questions and got me in n out. He answered all of my questions and got me in n out. More

Joe was great. He made sure everything was clearly explained in a way I could understand. The pick up of my vehicle went smoothly as well. This was my first time br He made sure everything was clearly explained in a way I could understand. The pick up of my vehicle went smoothly as well. This was my first time bringing my Volt in for service, and I will return to Sierra Chevrolet for the life of my car. More

HAPPY! Very good and fast service. Joe explained everything in detail what needed to be fixed. Very good and fast service. Joe explained everything in detail what needed to be fixed. More