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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.6
547 Reviews

547 Reviews of Sierra Chevrolet of Monrovia - Service Center

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October 06, 2024

Good customer service and friendly staff. They helped me with a problem that my vehicle had and they had me on my way in no time. More

by dcreyes252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

The staff at Sierra Chevrolet of Monrovia gave me excellenct service, communication and explanantions of what my tahoe needed work on now and in the future. More

by DGM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Amazing service whenever we take out cars in to get serviced. With our crazy schedules, we appreciate the reminders of when our cars are due for service. They are very efficient. Was very happy with S More

by nvidauri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
October 03, 2024

Tanya's assistance was phenomenal very helpful super friendly communicative, advise me on what needed to be done. More

by Omar.bravo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Omar, for your kind words! We are thrilled to hear about your positive experience at Sierra Chevrolet. Our team strives to provide exceptional service, and we're glad Tanya could assist you so effectively. We appreciate your feedback and look forward to welcoming you back! Sincerely, The Sierra Chevrolet Team

October 03, 2024

It was an easy and stress free experience. Thank you for the great communication and completing my service needs in such a fast and timely manner. More

by cassandrawyrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Suchanek
Oct 04, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Sierra Chevrolet was easy and stress-free. Great communication and prompt service are what we strive for, and it's fantastic to know we met your needs. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

October 01, 2024

Awesome customer service. Jeremy and Joe are great. I recommend this place for service forsure More

by charmcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
Oct 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you had an awesome experience with us at Sierra Chevrolet. It's great to know that Jeremy and Joe made a positive impact during your visit. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

September 28, 2024

Awesome service great customer service sales person outstanding helpful in all I needed never pushed to any other vehicles just what I wanted thank you for that More

by TARASKANNATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We’re delighted to hear that you received awesome service at Sierra Chevrolet and that our salesperson was able to assist you without any pressure. Your satisfaction is our priority, and we appreciate you sharing your experience. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

September 28, 2024

Great customer service, despite the construction, the Service Rep, Marvin, came out quickly, was polite and handled my service request. This is the second time I've gone there for service, prior to that More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear that Marvin provided you with great customer service during your visit to Sierra Chevrolet, even with the ongoing construction. It’s fantastic to know that you’ve chosen us for your service needs over the distance to Glendale. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

September 22, 2024

I’ve brought my lease company car here twice because I live in less than 5 miles away and I will never come back. No sense of urgency. I’d rather drive my car far away out of my area than ever come back More

by dagoberto.juarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Look at my past invoices
Sep 24, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We genuinely appreciate your feedback and understand your concerns regarding the service you received at Sierra Chevrolet. Your comments about the sense of urgency are valuable, and we will take them into consideration to improve our processes. If you’d like to discuss your experience further, please feel free to reach out to us directly. We’re here to help and would appreciate the opportunity to address your concerns. Sincerely, The Sierra Chevrolet Team

September 21, 2024

Good service, Tanya at front desk was so kind and professional. Jeremy did a good job at servicing my vehicle. Overall the experience was smooth and pleasant. Thanks guys! More

by nellyt626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy C
Sep 24, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a smooth and pleasant experience at Sierra Chevrolet. It's great to know that Tanya and Jeremy provided you with the kind and professional service we strive for. We truly appreciate your feedback and hope to see you again soon! Sincerely, The Sierra Chevrolet Team

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