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Rye Subaru

Rye, NY

4.8
1,216 Reviews
Subaru's "share the love" motto is the perfect fit for our dealership because we've been a family-owned business for more than 40 years. Our family has owned and operated this dealership since 1975 and we handpick our team of knowledgeable trustworthy repair technicians and sales representatives. We're committed to treating you like family too from our full-service waiting area and free rides home to our fully stocked inventory of reliable family vehicles. We also speak four different languages here at Rye Subaru so we can accommodate families from around the world. Let us know if you speak Spanish and we'll take care of you.
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1175 Boston Post Road

Rye, NY

10580

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Showing 1,216 reviews

June 16, 2021

Routine oil and filter change and tire rotation all done expeditiously while waiting on site. No frills professional service. Moderate prices. Clean and inviting waiting area. More

by RADULEMISC
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

June 15, 2021

The service personnel are extremely friendly and professional. They explain everything that they will do and why. I am very pleased with the entire operation. More

by SOURENIANR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jun 15, 2021 -

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rye Subaru. Please don't hesitate to reach out if you need anything else!

June 15, 2021

Knowledgeable salesman, good car. The Impreza hatchback was too small, and I don't like the SUV high format Outback and Forester. Why don't you have a station wagon? More

by JCKARDON
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferits
Jun 16, 2021 -

Rye Subaru responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Rye Subaru are glad to have you as a customer, and we look forward to assisting you with any future vehicle needs.

June 15, 2021

Excellent Service supplied by courteous and dedicated staff Your mechanics are knowledgeable and under the supervision of a top flight Manager Rye Subaru keep up the excellent sevice More

by ERMARRONE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen
Jun 15, 2021 -

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 15, 2021

Very helpful service in a difficult time with the chip shortage. Everything went smoothly. Thanks Annie. Service great and so far we are mastering the tech--but it's a challenge! More

by THEDA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Amorosana
Jun 15, 2021 -

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Annie and the team met your expectations. Thank you again for choosing Rye Subaru, we look forward to having you as one of our valued customers for many more years to come!

June 15, 2021

Josh was our sales rep and he was great, very attentive and straight to the point. Gave us options on what we wanted. Great Experience. More

by BEN66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Josh Glahn, Alex Oceguera
Jun 16, 2021 -

Rye Subaru responded

Thank you for your review and kind words for Josh! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

June 10, 2021

The 2021 outback is great. However the screen lack of clear visibility when wearing sunglasses is very dangerous. Is this being corrected. How do you intend to deal with this issue? More

by KEN93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pagan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Amorosana
Jun 10, 2021 -

Rye Subaru responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new 2021 Outback! If there is anything else Annie and Eric can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 10, 2021

When I need to have my car serviced and I go to the Subaru service. I used them for my last Subaru and stayed with them for my now Subaru. They make an appointment as soon as they can or when you wan More

by DFDEACHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Had no names
Jun 10, 2021 -

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 09, 2021

I asked the woman at the reception desk if someone could look at and fix the scratches on my windshield. She told me that she would have to call someone from a glass place. When my car was done with servici More

by LETO911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None
Jun 26, 2021 -

Rye Subaru responded

I'm sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly or let me know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Eric Pagan, General Manager (914) 967 6300 or email epagan@ryefordsubaru.com

June 09, 2021

Very efficient and pleasant experience. Staff was courteous and knowledgeable and asked if I had any other concerns, which were noted down. Checkout was also very courteous and all things that were d More

by KKEESHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
People who handled intake and checkout were the personnel I w engaged with.
Jun 10, 2021 -

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru, we look forward to having you as one of our valued customers for many more years to come!

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