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Rye Subaru

Rye, NY

4.8
1,216 Reviews
Subaru's "share the love" motto is the perfect fit for our dealership because we've been a family-owned business for more than 40 years. Our family has owned and operated this dealership since 1975 and we handpick our team of knowledgeable trustworthy repair technicians and sales representatives. We're committed to treating you like family too from our full-service waiting area and free rides home to our fully stocked inventory of reliable family vehicles. We also speak four different languages here at Rye Subaru so we can accommodate families from around the world. Let us know if you speak Spanish and we'll take care of you.
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1175 Boston Post Road

Rye, NY

10580

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Showing 1,216 reviews

July 26, 2021

I was promptly attended to, and greeted with courtesy by the service advisor. Upon arrival, the check-in process was very easy. The service was great as always. More

by KENT62LEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
Jul 26, 2021 -

Rye Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

July 26, 2021

My daughter got a great lease price for her Subaru Impreza. I am sorry that I didn’t bring my son to lease a car on the same day. She has been very happy with her Impreza. More

by MHTAZBIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Amorosana
Jul 26, 2021 -

Rye Subaru responded

Thank you for the kind words! We're so pleased that your daughter is happy with her new Impreza and we will share your comments with our team. Please don't hesitate to let us know if we can be of further assistance. We look forward to serving your family in the future!

July 23, 2021

David Nausch was very helpful and responsive. He was a pleasure to work with and followed my directions re the car (no washing) to the letter. More

by JCRENDEIROIII
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Oceguera
Jul 23, 2021 -

Rye Subaru responded

Thank you for your feedback! We are so glad that we had the opportunity to work with you, and that David and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

July 22, 2021

I am the owner of 7 or 8 outback Love the car the I am the owner of 7 or 8 outback Love the car the dealers two I have dealt with leave much to be desired They did not have me scheduled for my appo More

by MVW1115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
Aug 11, 2021 -

Rye Subaru responded

I am sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email epagan@ryefordsubaru.com.

July 19, 2021

The A/C stopped working a day after I took my 2020 Forester home and I was told by the first operator I spoke to in service that although I had an appointment with service in 2 days to replace my embl More

by NIECIE2K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferits
Jul 20, 2021 -

Rye Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 19, 2021

Not happy. Was charged $150 for dealership to road test my Crosstrek and tell me the brakes are fine. Brake pedal is soft and too low. I have a valid warranty which "doesn't cover brakes". I understand it More

by Another Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know, service department
Jul 20, 2021 -

Rye Subaru responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Don't hesitate to get in touch with me directly; Eric Pagan, General Manager. (914) 967 6300 or by email epagan@ryefordsubaru.com.

July 17, 2021

My wife and I were very satisfied in the purchase of out pre-owned, dealer certified 2018 Subaru Forester. Salesperson Farid was polite, knowledgeable and not pushy at all. The manager who handled the fin More

by ANDERSONRICH8
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Annie Amorosana, Farid Ahmed, Alex Oceguera
Jul 19, 2021 -

Rye Subaru responded

Hello , we're happy you found our staff to be so supportive during your experience here at Rye Subaru. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 16, 2021

Michael Ferits Suburu is lucky to have him 25 word is a joke I’m not happy to continue because of your stupid request because I want to show how much I appreciate mr Ferits More

by RICKIGENE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ferits
Jul 17, 2021 -

Rye Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Michael here at Rye Subaru! Please don't hesitate to reach out if there's anything additional we can do for you.

July 16, 2021

Our experience overall was very good, starting with the service adviser. The one complaint that we have is that the technicians use the radio and do not return it to the way they found it. We then have More

by IPICARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas in service
Jul 16, 2021 -

Rye Subaru responded

We are very happy to hear that you had an overall positive experience! We sincerely appreciate your helpful feedback, and we look forward to your next visit.

July 16, 2021

In for inspection and out in 45 minutes. Can’t be any better. Called for the appointment got the time I wanted and job was done quickly. More

by RULLIKEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jul 16, 2021 -

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru, we look forward to having you as one of our valued customers for many more years to come!

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