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Rye Subaru

Rye, NY

4.8
1,213 Reviews
Subaru's "share the love" motto is the perfect fit for our dealership because we've been a family-owned business for more than 40 years. Our family has owned and operated this dealership since 1975 and we handpick our team of knowledgeable trustworthy repair technicians and sales representatives. We're committed to treating you like family too from our full-service waiting area and free rides home to our fully stocked inventory of reliable family vehicles. We also speak four different languages here at Rye Subaru so we can accommodate families from around the world. Let us know if you speak Spanish and we'll take care of you.
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1175 Boston Post Road

Rye, NY

10580

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Showing 1,213 reviews

November 10, 2021

The staff explained the issue to me, fixed the problem quickly, and contacted me in time to pick up my car before the end of the day. More

by DRIJBO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
Nov 10, 2021 -

Rye Subaru responded

Thank you for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

November 10, 2021

They are always ready to help with any problem, do a great job when needed for a checkup. And the people who work there are not going pleasant to deal with. More

by DFDEACHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names.
Nov 10, 2021 -

Rye Subaru responded

We appreciate your business and our team looks forward to serving you again soon!

November 10, 2021

They are helpful, courteous, and so very knowledgeable on their products. They have earned our trust as a repeat customer. More

by tiberitn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Rye Subaru responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Rye Subaru, we look forward to assisting you with any future vehicle needs!

November 10, 2021

Always a pleasure servicing my vehicle at Rye Subaru. Fast, reliable, professional service. Thank you! More

by BARRYWYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Amorosana, Veronica Carosella, Casey Cochran, Anthony Smith
Nov 10, 2021 -

Rye Subaru responded

Thank you for choosing Rye Subaru, Barry, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 09, 2021

Service representatives always very good and helpful. Good communication. However, the dealership should sanitize and wash car as done by other car dealerships in the area. More

by LLEVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service personnel
Nov 09, 2021 -

Rye Subaru responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

November 08, 2021

Always a pleasure dealing with Rye Subaru. Fast, honest and trust worthy. Never any issues. More

by BARRYWYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Amorosana, Veronica Carosella, Casey Cochran, Anthony Smith
Nov 09, 2021 -

Rye Subaru responded

Barry, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 08, 2021

Excellent, timely service; efficient and friendly! Waiting time was minimal and I was satisfied with entire experience. More

by JOLINDA.PS46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose in service, Annie Amorosana
Nov 08, 2021 -

Rye Subaru responded

Jolinda, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 05, 2021

They were efficient and very friendly. Car delivered at time it was promised to me More

by SPENCERSHAW1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Pagan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rye Subaru. Please don't hesitate to reach out if you need anything else.

November 05, 2021

Very disappointed with service. Did not inform me that they'd need access to rear seat; everything including my grandson's car seat uninstalled and thrown into back cargo area; did not inform me that they More

by EGGERS0
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
no idea who I spoke with when dropping off the car.
Nov 22, 2021 -

Rye Subaru responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email epagan@ryefordsubaru.com.

November 05, 2021

Completed my service timely matter and called when car was ready to be pick up More

by BILLYVEE11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farid Ahmed
Nov 05, 2021 -

Rye Subaru responded

Thank you for sharing your experience with us, Billy! We're happy to hear it went well and look forward to serving you again.

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