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Rye Subaru

Rye, NY

4.8
1,276 Reviews
Subaru's "share the love" motto is the perfect fit for our dealership because we've been a family-owned business for more than 40 years. Our family has owned and operated this dealership since 1975 and we handpick our team of knowledgeable trustworthy repair technicians and sales representatives. We're committed to treating you like family too from our full-service waiting area and free rides home to our fully stocked inventory of reliable family vehicles. We also speak four different languages here at Rye Subaru so we can accommodate families from around the world. Let us know if you speak Spanish and we'll take care of you.
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1175 Boston Post Road

Rye, NY

10580

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Showing 1,276 reviews

September 18, 2024

Lauren Horowitz was terrific and helpful throughout the whole process! We are returning Subaru customers and she made us feel like we were knew to the family and ensured we had all of our questions answere More

by DANIHEIFETZ
Recommend Dealer
Yes
Employees Worked With
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren horowitz
Sep 19, 2024 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Lauren delivered such a great experience!

September 15, 2024

Fast service. Very friendly. Explained my service and what it entailed. Great waiting area. Waiting area is very comfortable. More

by LHARILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 14, 2024

She is nice and reliable. I think all staff are. Thank you for a very good service More

by Jo
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with Paula and our team. We're glad to hear we delivered such a great experience!

September 13, 2024

Refused to provide loaner car. After the service returned the car dirty. Not so good….. More

by WGESING
Recommend Dealer
No
Employees Worked With
Glenn Bollinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Rye Subaru responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact me directly; Eric Pagan, General Manager, (914) 967 6300 or by email eric@ryesubaru.com.

September 12, 2024

My car was serviced professionally and I was really pleased with the communication with Tamar, who kept me informed throughout the day as to my car’s progress. When I picked up the car everything was r More

by ACSTRAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Rye Subaru responded

Thanks for sharing about your experience with Tamar here at Rye Subaru. We appreciate your business and hope to see you again soon!

September 09, 2024

I've worked with Tamar for a few years as a customer of Subaru and she is consistent, reliable, honest, helpful and courteous. My most recent visit was for new tires and a battery check. She was able t More

by SCORRADO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tamar, and we look forward to working with you again!

September 08, 2024

This is our fourth lease with this company. Everyone we have dealt with have been excellent in helping us make our decisions and we believe we have always received a fair price. More

by kovacicpenny
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Gary Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hirshowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Rye Subaru responded

Penny, Here at Rye Subaru, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 07, 2024

Arrived early for service and was promptly accommodated. Vehicle was ready for pickup upon return. More

by MOEDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Rye Subaru responded

Thank you for your business and this service review. We're happy to hear Paula and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 06, 2024

It was easy to make appointment on the app. Went to the dealership for routine maintenance and opted to wait for my vehicle instead of leaving it. Paula stated the time needed would be approx More

by KPRICE61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sarro
Sep 09, 2024 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear Paula and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 05, 2024

Lauren was so great ! I only came in for a test drive and figured i would see some numbers as the market is high with the rates out there. She went out of her way to get a More

by Gpenasso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hirshowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lauren, Louis, and our team met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

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