Rye Subaru

Great car buying experience. Was able to buy my new 2021 Crosstrek Sport while driving between Exit 2 and Exit 5 on I-287. Had already priced this vehicle at 2 other dealerships and David Nausch was able to Crosstrek Sport while driving between Exit 2 and Exit 5 on I-287. Had already priced this vehicle at 2 other dealerships and David Nausch was able to give me a substantially lower price in only 3 exits. Met him for the first time a few minutes later and signed the paperwork at agreed upon price. Car pick up was stress free as finance and extended warranty pitch was in a non pressure environment. Dealership was super clean and all employees were wearing masks. Time is money and I spent less time buying this car at a great price than waiting in line at bank drive thru. Thanks David and Rye Subaru. More

My last experience at your dealership was positive. The staffs were very courteous; the jobs I brought the car in for were completed in the expected time frame. staffs were very courteous; the jobs I brought the car in for were completed in the expected time frame. More

VERY DISAPPOINTED I am typically not one to write reviews, but I felt after my experience at Subaru it was necessary. I went to the Subaru dealer in Elmsford last week. I am typically not one to write reviews, but I felt after my experience at Subaru it was necessary. I went to the Subaru dealer in Elmsford last week. Most of the staff were very friendly and welcoming, however, the sales manager (I think his name was Michael or Mike? ) was FAR from that. He was rude and very unprofessional. He made a lot of sarcastic remarks that were belittling (personal experience and my observation of his interactions with other customers). He made remarks insinuating that he didn't take the customer seriously as if he has any right to assume who and who can't shop there. He acted very entitled and condescending with his sleazy remarks. I am very disgusted by this behavior and for that reason, I refuse to go back there and will advise others against it as well More

First service Brought my car here for it's first service , convenient location, and someone came right out to bring my car into the garage. It was ready within a fe Brought my car here for it's first service , convenient location, and someone came right out to bring my car into the garage. It was ready within a few hours, and since I have the maintenance contract with my lease, it was all paid for. Nice experience overall. More

Whoa This is as good as it gets My wife and I would like to give a big thank you RYE FORD/SUBARU. In particular to Michael I. Ferits who went above and beyond with his professionalis My wife and I would like to give a big thank you RYE FORD/SUBARU. In particular to Michael I. Ferits who went above and beyond with his professionalism, his knowledge and what we respect above all, a man who kept his word. We recently purchased a 2019 SUBARU LEGACY with certain accessories. Needless to say Michael delivered on time with no excuses, bells and whistle. We would also like to thank the General Manager (MIKE) and his team. If you want excellence in service go to RYE FORD/SUBARU. You will not be disappointed. More

outrageously rude, disgusting treatment I did not like the pushy, rude sales managers on the floor so I looked elsewhere but returned after a woman from the front office called to woo me bac I did not like the pushy, rude sales managers on the floor so I looked elsewhere but returned after a woman from the front office called to woo me back in, promising to honor all the details of a better offer I got from a competitor if I would only do business with them. I came in, and worked out a satisfactory deal with a saleswoman - as I was about to pay the down payment a bullying lout intruded on the interaction, splaying his body over the computer keyboard between me and the saleswoman, changing the terms of the deal at the last minute, yanking paperwork from her hand and from mine when I questioned him. His conduct was extremely inappropriate - belittling, bullying, and his behavior was shockingly out of control -prancing around, making a mockery of himself the saleswoman not to mention the dealership with a you-dare-to -ask -me -a -question-temper tantrum asking “oh yeah, who told you could get this deal” (Nevermind that it was a woman above him who called ME in with a promise to honor all the deatails of the deal I was about to pay for). Apparently he could not tolerate what the women had worked out- he actually shouted OH YEAH WELL THERE’S THE DOOR- although everyone was in shock at his public display, not one person said a word to correct him or apologize to me or the saleswoman for their employees’ out of control behavior, nor has anyone called or contacted me since. More

total satisfaction From the moment I enter the showroom until I am driving away in my new vehicle, I am continuously impressed by Neil Downing's open, honest ,and friend From the moment I enter the showroom until I am driving away in my new vehicle, I am continuously impressed by Neil Downing's open, honest ,and friendly manner. He brings the highest degree of integrity, honesty and trustworthiness to the buying experience. Mr. Downing exhibits a rare confluence of modern day technological know how, absolute knowledge of his product and the highest degree of professionalism. Importantly, rather than just selling another vehicle, he was always focused on my best interests. I have purchased four Subarus from Neil. Each time, I left the dealership confident that he placed my individual needs and wants first and foremost in his efforts to find the right vehicle to suit my requirements. I am grateful for his role in providing total customer satisfaction. Henry More

Above and beyond customer service I have worked with salesman Neil Downing for almost 20 years because he provides the absolute best customer service. He is always responsive, listens I have worked with salesman Neil Downing for almost 20 years because he provides the absolute best customer service. He is always responsive, listens to my needs and comes through for me with exactly the right car for me. He is very knowledgeable and a total pleasure to work with. I could lease a Subaru anywhere but I will only do business with Neil. More