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Rye Subaru

Rye, NY

4.8
1,217 Reviews
Subaru's "share the love" motto is the perfect fit for our dealership because we've been a family-owned business for more than 40 years. Our family has owned and operated this dealership since 1975 and we handpick our team of knowledgeable trustworthy repair technicians and sales representatives. We're committed to treating you like family too from our full-service waiting area and free rides home to our fully stocked inventory of reliable family vehicles. We also speak four different languages here at Rye Subaru so we can accommodate families from around the world. Let us know if you speak Spanish and we'll take care of you.
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1175 Boston Post Road

Rye, NY

10580

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Showing 1,217 reviews

May 05, 2021

The process to purchase an off-lease car was very easy. The dealership hours were convenient. The staff was very friendly and easy to work with. More

by NDT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Amorosana
May 06, 2021 -

Rye Subaru responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 05, 2021

Excellent customer service. Immediate greeting upon arriving Was notified when car was ready Thus was first visit since I purchased the car. Thank you all very much More

by AEROURSULA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Carosella, Michael Ferits, Maggie Ray
May 06, 2021 -

Rye Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 03, 2021

Neil Downing has been our sales rep for many years. He has helped us easily negotiate leases and sales for many years. It's been a pleasure to work with him. More

by TOBYHASSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Oceguera
May 04, 2021 -

Rye Subaru responded

Toby, Thank you for taking the time to write this review and let Neil and our team know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rye Subaru are glad to have you as a customer.

May 03, 2021

David was extremely helpful and knowledgeable. The experience was simple and hassle free and the car was ready early and the pickup was smoothand easy More

by ANDREWSCHRIEVER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Rye Subaru responded

Thank you, Andrew! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you again for choosing Rye Subaru, we look forward to having you as one of our valued customers for many more years to come!

May 03, 2021

Everyone was great and helped me get a new car , lester and casey were both very helpfull and great and i will definitely be going back , thanks for everything guys ! More

by kevind7829
Recommend Dealer
Yes
Employees Worked With
Casey Cochran, Lester Li
May 03, 2021 -

Rye Subaru responded

Thank you, Kevin ! Lester, Casey and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

May 02, 2021

I have always wanted a Subaru but always thought I couldn’t afford it. Maybe it wasn’t the right time. . I wanted a Impreza sedan but once I saw the 5 door hatch I knew it would be perfect for me. Plu More

by Cathywinston56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Smith
May 02, 2021 -

Rye Subaru responded

Thank you so much for taking the time to share your feedback with us, Cathy. We are delighted to learn about your positive experience and congratulations on your new Impreza! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 30, 2021

This is a terrible place just no food with a lot of bad people who hate people amd don’t like their jobs. They are very bad apoplexy. Bad bad More

by JOHN.HANISH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
May 17, 2021 -

Rye Subaru responded

Hello John, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We’d love to get to the bottom of this and turn things around for you. Thanks for your time. Eric Pagan, General Manager (914) 967 6300 epagan@ryefordsubaru.com.

April 26, 2021

Had a good experience on the whole but slightly concerned that my 30k service did include a rear windshield wiper which clearly needed to be replaced More

by PEDORELLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
April 26, 2021

Very pleased with the service department. Jay listened, called me that the car needed rear brakes and a new serpentine belt. Let me keep the loaner overnight. They’re very accommodating and reasonable with More

by JOELDW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
April 25, 2021

Lester is friendly, approachable, thorough and patient and, he also has a really logical mind all of which makes him perfect at telling you all about the vehicle, and building trust. He's a terrific prof More

by LL
Recommend Dealer
Yes
Employees Worked With
Gary Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Cochran, Lester Li
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