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Rydell Toyota of Grand Forks

Grand Forks, ND

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198 Reviews

2473 32nd Avenue South

Grand Forks, ND

58201

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198 Reviews of Rydell Toyota of Grand Forks

January 11, 2020

Excellent people to work with!! VERY accommodating!! Thank you Lithia Toyota!! Thanks Chris H., Ben, and Chad!! Definitely will recommend Lithia to my friends and family! More

by bjmarben
Recommend Dealer
Yes
Employees Worked With
Chris Hagins gets a 10 star!!, Benjamin Knott, Chad Wages
December 18, 2019

TJ was very helpful and friendly, excellent customer service I would recommend Lithia Toyota Grand Forks to any and everyone. They treat people the right way More

by tomsandness
Recommend Dealer
Yes
Employees Worked With
Timothy ---Service
Dec 20, 2019 -

Rydell Toyota of Grand Forks responded

Thank you Tom! We all look forward to your next visit!

November 28, 2019

Great customer service. Sales department was really awesome. Talk with Cedric Joiner he's great. Finance department did a great job on getting me into a new vehicle at a good price More

by christopher.birkholz
Recommend Dealer
Yes
Employees Worked With
Cedric Joiner, Chad Wages
Dec 20, 2019 -

Rydell Toyota of Grand Forks responded

Christopher, thank you for trusting Lithia Toyota to handle your car buying experience. We appreciate the feedback also!

November 25, 2019

Lithia Toyota cares Admittedly, I have had some challenges with Lithia Toyota, however, they have went above and beyond to make things right. As consumers, we cannot expe More

by masonryannorman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Dec 10, 2019 -

Rydell Toyota of Grand Forks responded

I'm sorry that you evidently didn't clearly understand the entire process of diagnostics. If we took the opinion of Non-Toyota Certified Technicians and didn't do the processes that Toyota Motor Company requires us to preform when a vehicle has a problem, things would be simple. There is a cause and effect for everything, for instance, why did my vehicle fail to start today, when in the same conditions it started yesterday? If we would have just changed the battery and didn't look for a cause, I could see your point, however, if we changed your battery and a couple of days from now, you had to have it towed in because it wouldn't start, I'm sure most of America would agree, you'd have a complaint about our incompetence. Again, we apologize for you not understanding our diagnostic process and we will try to perpetuate a clearer understanding of the process moving forward.

November 15, 2019

Thorough descriptions of work The waiting room is well stocked with drinks and treats to help pass the time. Service personnel are friendly and courteous. Car servicing done well! More

by Mazola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Hosek
Dec 20, 2019 -

Rydell Toyota of Grand Forks responded

Thank you Mazola! We appreciate your feedback!

November 09, 2019

Excellent Service I had thought my appointment was on the 8th, when it was actually on the 6th. The people at Lithia Toyota didn't hesitate to still fit me in and serv More

by Stacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Hosek
Nov 09, 2019 -

Rydell Toyota of Grand Forks responded

Thank you for your business and kind words Stacey. We look forward to serving your friends and family needs. We wish you Safe Travels this Winter.

November 02, 2019

Everyone was very friendly and helpful. They fixed my car’s trunk pretty fast. Knowledgeable people as well. Will definitely come back again for other service More

by emily upton
Recommend Dealer
Yes
Employees Worked With
Brian Bertsch, Chuck Hosek
Dec 20, 2019 -

Rydell Toyota of Grand Forks responded

Thank you Emily!

September 21, 2019

Very professional Clean restroom and waiting room. The coffee and the cookies were really nice. It shows that the staff was happy that I choose Lithia to have my ser More

by M3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Atkinson, Chuck Hosek
September 19, 2019

Happy to help!! While visiting Grand Forks from Winnipeg, Canada, we noticed an indicator light come on. Not wanting to continue driving with transmission light on, n More

by Rhonda from Canada
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
July 25, 2019

Nice People to work with. Traded in an older SUV for a Toyota Highlander. The Sales people were great to work with. I went back a couple days later and spoke to the service guy More

by Burk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heide Schooling, Benjamin Knott, Chad Wages
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