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Rusty Wallis Volkswagen - Service Center

Garland, TX

5.0
256 Reviews

256 Reviews of Rusty Wallis Volkswagen - Service Center

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July 21, 2023

Great service. Arrived 7am out by 8:30. Replaced door buzzer. Going off every time at 9 mph. Peace and quite! Thanks Rusty Wallis VW dealer in Dallas, TX. More

by jf.ls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas
July 14, 2023

Great experience! The service advisor kept me updated on the repairs and the courtesy shulttle driver were polite and on time. Great experience! More

by sneakerkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Shoaf
June 29, 2023

Good personal service. Friendly personnel. Better phone system needed. One-button dial-by-name routing. Direct phone extensions (direct numbers). More

by Craig Townsend
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Shoaf
June 29, 2023

On my Tywan car service repair excelent service & comunication explain very details on every parts More

by Yvonnehdz55
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cameron
June 27, 2023

Rusty Wallis dealership is a very customer oriented dealership. The service reps keep you posted with progress reports on the work being done, as well as, sending a mechanics video of an overall inspec More

by jf.ls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke (Service Advisor)
June 24, 2023

Excellent customer service! The work done on my car took care of all issues. Overall a great experience! More

by katekober
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Miley and Francisco
June 23, 2023

NO ISSUES what so ever, everyone was super nice! Robert Hill is one if the best service advisors I have dealt with. Top notch customer service!!! Very happy! More

by pamcake430
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Hill
June 22, 2023

Riley Pells was helpful, friendly, professional, & Thorough. He took the time to explain everything, gave us status updates, & we felt like we were in good hands. More

by jennriffic
Workmanship
Recommend Dealer
Yes
Employees Worked With
Riley Pells
June 18, 2023

Excellent service, very helpful guest and friendly . Best part was my warranty cover the total cos More

by licor1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Riley Pells went above and beyond on friendly and timely service of my beetle!! explained everything from start to finish!! highly recommend rusty wallis and riley pells!! More

by kkmitchem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley Pells
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