Rachel Riggs

Service is excellent and Luke SHOAF is a very valuable part of the team. Luke has always been there to take care of my needs with service. He is the best and actually why I do servicing of my vehicles w part of the team. Luke has always been there to take care of my needs with service. He is the best and actually why I do servicing of my vehicles with Rusty Wallis VW. Please never let him leave!!! He makes my experience exceptional and he deserves all the accolades!!! He is very knowledgeable and very professional. More

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Rusty Wallis Volkswagen dealership is very attentive, fast and hardworking . They fixed my situation in less than 24 hours . Couldn’t ask for better service ! fast and hardworking . They fixed my situation in less than 24 hours . Couldn’t ask for better service ! More

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Everyone was so great and straight forward on my best options. They were straight up honest , and helped me get in a ride that was with in my budget. options. They were straight up honest , and helped me get in a ride that was with in my budget. More

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Very fast & efficient service and my service advisor was fantastic. Was expecting to leave car but they were able to complete my 20k service while I waited. They will contact me when the fix for my recall i fantastic. Was expecting to leave car but they were able to complete my 20k service while I waited. They will contact me when the fix for my recall is available More

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Very timely and friendly. First time with Volkswagen and I was very impressed. Will be back First time with Volkswagen and I was very impressed. Will be back More

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The dealership is great. They give great service, are efficient and friendly. I had a very positive experience. They give great service, are efficient and friendly. I had a very positive experience. More

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The entire process of purchasing an extra key for my 2013 Jetta and having it programmed by the service department was a pleasant experience. All personal who helped me were very cordial. Also I was imp 2013 Jetta and having it programmed by the service department was a pleasant experience. All personal who helped me were very cordial. Also I was impressed with the cleanliness of your business More

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Luke SHOAF always takes care of me and provides a level of service that is unmatched to excellence. What ever you do don't let Luke leave this dealership!! He is a very valuable intangible asset as well a of service that is unmatched to excellence. What ever you do don't let Luke leave this dealership!! He is a very valuable intangible asset as well a very valuable tangible asset. He is the reason I continue to business with this dealership. Also, I am very glad to see Rachel back. Her and Luke make a great team and Rachel has taken care of me as well with great excellence. What ever this dealership does don't let either of these leave. If it means a pay raise or a new car as a bonus... these 2 folks are the reason or a major part of the service repete business. In my opinion these 2 people should go far in your business...they are worth rewarding for their talents and accolades they bring to their positions. More

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Excellent service! I really appreciate your service, very satisfy with the attention provided by Andrea. I really appreciate your service, very satisfy with the attention provided by Andrea. More

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Very curtesy and professional. Great service and friendly environment. Always nice to get my car back looking better then when I dropped it off. Keep up the great tam work!! Great service and friendly environment. Always nice to get my car back looking better then when I dropped it off. Keep up the great tam work!! More

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