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Rusty Wallis Volkswagen - Service Center

Garland, TX

5.0
256 Reviews

256 Reviews of Rusty Wallis Volkswagen - Service Center

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October 27, 2023

Amazing Team in the service department, Luke got my tiguan in on a Saturday with a broke timing cover and whole lot of other things, got it fixed and we were on our way home(1500 miles away). More

by lynettevines7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Shoaf
October 25, 2023

It's great experience people friendly and no long wait will be back for next service More

by Murga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2023

The service rep was very knowledgeable and kept me informed on all the problems that occurred. More

by rodneyallensmith73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Shoaf
October 09, 2023

Robert was great always get anxious in taking car in Robert made it easy to accomplish More

by ggott727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert *****
September 28, 2023

Yes. Robert is awesome as always. Never fails to deliver, he's great help, great customer service and I highly appreciate that. Thank you. Do miss Rache More

by artemiopuente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Hill
September 20, 2023

Rachel and Luke are the reason I keep coming back to Rusty Wallis VW. They treat me like family. They are always true to their word. That is huge!! Thank you for always making my experience a great one More

by patricia.s.estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

patricia.s.estrada responded

I love this VW dealership..

September 14, 2023

We had a very pleasant experience with Rusty Wallace Volkswagen dealership service department in Garland, Tx More

by pjesmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisor, Kenny
September 06, 2023

Very friendly staff and fast service! Comfy waiting room. I like the report they provide indicating status of the different systems/areas on the car. More

by msknight111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Friendly service staff. A-OK dealership. I will be a repeat customer in the future. More

by txmcsafestop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Friendly and Amazingly fast service ! My appointment was at 11:30 I left around 12:30 , I was genuinely shocked. I also live less than 2 miles from another Volkswagen Dealership, I made a More

by cjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
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