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Rusty Wallis Volkswagen - Service Center

Garland, TX

5.0
256 Reviews

256 Reviews of Rusty Wallis Volkswagen - Service Center

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January 10, 2024

Very professional, and knowledgeable about what would be done during the repair. I would recommend the dealership to anyone looking for service. More

by Butts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
January 09, 2024

I took my Tiguan in to get some work done on it. My experience from beginning to end was great! Robert hill took great care of everything and stayed in touch with me throughout the whole process. It More

by Rayray4518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hill
January 04, 2024

Service was performed to my expectations, with all issues addressed thoroughly. Our ID.4 was ready and had been washed when we picked up the car. I highly recommend this dealer. More

by geneduprey2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Shouf
December 27, 2023

Great place for service not only my Passat TDI but all my vehicles. Service writer Luke SHOAF is the best, very knowledgeable, very friendly and on top of his game all the time. He is by far a wonderful se More

by mdtexan40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pittenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2023

Everything went well as their usual service that I'm grateful and thankful for! I'm glad I always stop by, thanks again! More

by Kenyonrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marsha Dickens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
December 01, 2023

Outstanding service department from start till finish. Great attitudes and down south friendliness. Did exactly what they said they would do and with pride in there service. More

by Gus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2023

Luke Shoaf, my service coordinator was very responsive, courtesy and respectful...we love Rusty Wallis and will ONLY use them for our VW's!! More

by Dawn J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Shoaf
November 21, 2023

Always treated kindly. I like Being kept informed of progress by text. Appreciate transportation as needed. More

by Jd.ahrens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Engine light came on. Went to dealership for service. Need new gas cap, and a general inspection just for coming in. I mentioned to Cameron, my service advisor, I received More

by jf.ls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron (service advisor)
November 04, 2023

I have been using this dealership for 3 years and the staff are always friendly, helpful, thorough and timely in their service. I especially appreciate the level of communication during times of routine More

by tarrbabyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.