Rusty Wallace Honda
Knoxville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 206 reviews
Wonderful Salesman I came in just looking at different vehicles for a future purchase. Jon Mees was an awesome salesman. He was extremely knowledgeable, honest & simply I came in just looking at different vehicles for a future purchase. Jon Mees was an awesome salesman. He was extremely knowledgeable, honest & simply a “down to earth” type of person. These are all important qualities for me when I make a large purchase. I definitely will go to him when I come back soon & recommend him to others More
Gary Christian Came in and looked at a few cars was taken care of by Gary Christian very respectful dedicated to making sure I was completely satisfied. Came in and looked at a few cars was taken care of by Gary Christian very respectful dedicated to making sure I was completely satisfied. More
Salesman review Gary Christian was very helpful and an all around great person to talk with. He goes above and beyond to be kind,courteous and helpful. He will take t Gary Christian was very helpful and an all around great person to talk with. He goes above and beyond to be kind,courteous and helpful. He will take the time to answer all questions. Just a great person to deal with. More
Oil change and tire rotation The service rep was friendly, but the technician never rest the TPMS so the next day my car warned me the tire pressures were low, they weren't though The service rep was friendly, but the technician never rest the TPMS so the next day my car warned me the tire pressures were low, they weren't though. Worst is that they nicked 3 of my rims on a brand new car More
Buyer Beware My son worked very hard to save for his first vehicle, and was so excited when he found a used Jeep at Rusty Wallace Honda. We added some money to his My son worked very hard to save for his first vehicle, and was so excited when he found a used Jeep at Rusty Wallace Honda. We added some money to his savings in order to help him get something that we felt would be a good, dependable, safe vehicle. We did not take a warranty. This was a 2008 Jeep with 129,000 miles and a warranty would have made the payments unaffordable for him. I understand that was completely our choice. However, one would not expect the transmission to completely break down FOUR DAYS AFTER PURCHASE. They charged my son $3100 more to fix the transmission on a Jeep he hadn’t had but four days. It’s disappointing when big companies treat customers this way. Our son learned a lesson early about car dealerships with no ethics, and we learned who not to purchase a vehicle from ever again. -Christy Cato More
Great customer service! I was very impressed with the great customer service when I took my car in for an oil change. From the guy that greeted me when I pulled in to the la I was very impressed with the great customer service when I took my car in for an oil change. From the guy that greeted me when I pulled in to the lady in the waiting area filling up the snacks, everyone was so friendly. The prices we fair for the quality work being performed. More
Junior Teffeteller is my go to guy! I actually schedule my service visits when I know he'll be working. He's honest & trustworthy. My teenage daughters are even comfort is my go to guy! I actually schedule my service visits when I know he'll be working. He's honest & trustworthy. My teenage daughters are even comfortable having their cars serviced, without me being present, because he goes above & beyond to make sure it's stress free for them. He will call me if anything needs attention, which allows my day to be mostly uninterrupted. We have a really convenient set up with Junior that makes life so much easier for mom! More
Purchased new car. Service was excellent! I would recommend Chris Torbett and Rusty Wallace Honda to anyone. Chris was very personable and very informative ; never push Service was excellent! I would recommend Chris Torbett and Rusty Wallace Honda to anyone. Chris was very personable and very informative ; never pushy! Great job. More
Service center Took my car in last wk and Randy Owen's was phenomenal! He went above and beyond to provide me the best customer service!! In a world where most peop Took my car in last wk and Randy Owen's was phenomenal! He went above and beyond to provide me the best customer service!! In a world where most people have forgot how to smile it's nice to have someone treat you like you matter. More
Smooth Buying Experience Both my Sales Associate Adam Ezell and Eric Dyer were extremely helpful and nice and got me into the car I wanted. They also gave me a deal on my trad Both my Sales Associate Adam Ezell and Eric Dyer were extremely helpful and nice and got me into the car I wanted. They also gave me a deal on my trade in it that really made the whole transaction work for me. Highly recommend this dealership. More