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Rusty Wallace Honda
Knoxville, TN
211 Reviews
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
This dealership strives to provide the best vehicles and service possible to the dealership area. Our experienced sales and service staff are available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 211 reviews
March 26, 2011
I went to Rusty Wallace looking to trade a new car in to get something used and a little cheaper, and I had a budget of $19K. I was only at the dealership for about 30 minutes, and this included a test driv get something used and a little cheaper, and I had a budget of $19K. I was only at the dealership for about 30 minutes, and this included a test drive. I left with nothing, and I was not happy about my experience. The sales person I was stuck with was not that informed on any of the vehicles he was trying to show me, and he was asking me to choose a car based on color. Just because I'm a woman doesn't mean I don't know anything about cars or how to shop for the right car for myself. Color is the last thing I care about when I'm looking for a quality vehicle. I was very disappointed that the sales person only showed me one car that wouldn't even work for me, and he told me I couldn't get into a car unless it was $12K or less. Well, I ended up buying a car at the Airport Honda (I highly recommend Airport Honda to everyone!) and was easily able to purchase a car for about $18K that was newer and nicer than what I was shown at Rusty Wallace. Maybe other people have great expereiences at Rusty Wallace, but mine was disappointing to say the least. More
by civicangel
Employees Worked With
Not sure no one gave me a card
