Rusty Wallace Honda

I along with everyone in our family have been Honda owners for years. We have dealt with many dealerships and sales people. Most Honda dealerships are responsive but none can compare with Rusty Walla owners for years. We have dealt with many dealerships and sales people. Most Honda dealerships are responsive but none can compare with Rusty Wallace Honda in Knoxville! We were treated with respect and concern from the moment we entered the door. Chad was instrumental in making our deal happen and Jeff exceeded our expectations in follow through and making our sale the best we could have hoped for. Junior was attentive to any concern we had and resolved any issue we had. Jeff went out of his way in providing us with follow through. We have recommended the dealership and Jeff to many or our friends who thought we had an amazing vehicle. Of course we always recommend HONDA! More

I bought my new civic from recently after having a car wreck and needing a new one. I couldnt decide which car I wanted between the civic and two other models from different company's. I didn't want to be wreck and needing a new one. I couldnt decide which car I wanted between the civic and two other models from different company's. I didn't want to be pushed around and hounded like I had at other car lots. Jeff O'Dell was the perfect salesman by not being pushy and very laid back. Thank you for a great experience of purchasing my car! More

Customer service was excellent. Salesmen were very attentive professional knowledgeable and friendly. Everyone I dealt with was very helpful and friendly. Brandon and Tyler were exceptional! I am rea attentive professional knowledgeable and friendly. Everyone I dealt with was very helpful and friendly. Brandon and Tyler were exceptional! I am really happy with my Honda. More

Mr. Chad Campbell, manager, greeted me and introduced me to Mr. Mike England,salesman. Both of these men were friendly and helpful. My purchase experience with Mike England was very pleasant. He was knowled to Mr. Mike England,salesman. Both of these men were friendly and helpful. My purchase experience with Mike England was very pleasant. He was knowledgeable, polite, respectful, and patient with all my questions regarding new technology. Mike England reassured me that he would continue to help me learn all the new technological devices in my new Honda EXL. Mr. MIke Price, a business friend of mine, recommended that I go to this particular dealership, and he made the initial phone call to Mr. Chad Campbell. Mr. Mike Price has purchased or leased several cars with this dealership. This is my first experience with this dealership and with a Honda vehicle. I have bought many cars in my lifetime and this was my best experience. I would recommend this dealership to my friends, and I would recommend both Mr. Chad Campbell and Mr. Mike England in particular. Katherine Noyes - a happy new owner of the 2014 Honda Accord EXL More

Doug made the car buying experience a breeze. He was friendly, knowledgeable, and extremely helpful. The dealership is very kid friendly which was a big plus for our family. Thanks for going above and b friendly, knowledgeable, and extremely helpful. The dealership is very kid friendly which was a big plus for our family. Thanks for going above and beyond to help us out Doug! More

As this was my first time buying a car I was definitely nervous and excited!! When I came to Rusty Wallace Honda to look at cars I new I found the one I wanted when I saw it! My salesman was Mike England a nervous and excited!! When I came to Rusty Wallace Honda to look at cars I new I found the one I wanted when I saw it! My salesman was Mike England and he was super helpful and took time to work with me as I was making a big decision!! Overall I had a great experience and I tell everyone where I bought my new car! Iv had it for a week now and I'm in love and I enjoy driving it(: Thanks again, Lindy Hensley More

Ronnie Hodge was our first contact, who greeted us on the lot as we were looking at the new vehicles. He was polite and helpful without being pushy. He answered our questions and was well informed about the lot as we were looking at the new vehicles. He was polite and helpful without being pushy. He answered our questions and was well informed about the features of the Pilot we were considering. He immediately got keys when we wanted to drive the demonstrator vehicle and as we were driving, pointed out the features of the Pilot, some of which most certainly convinced us it was the preferred vehicle for us. We were trading a two year old vehicle and he gave us a good trade-in for our vehicle and noted our concerns about finance costs. He assured us that Rusty Wallace Honda would work with us to secure the financing we needed at a very competitive rate. Mike assisted in the negotiation of price for our vehicle and said he would work with us in every way to ensure we were satisfied with our purchase and with the dealership. Again, we did not feel any of the high pressure that usually accompanies the sale of an automobile. We wanted a particular color not available on the lot, but they assured us they could get the color we wanted with the features we wanted. When we got the vehicle, it was exactly what we had asked for. When Marc, the finance manager was describing the options available to us, such as the maintenance package, etc. he was also very helpful and answered all of our questions. Ronnie Hodge followed up with us several times during and after the whole process and the entire experience was very satisfying largely due to his easy manner and making sure we were pleased with our purchase. I recommend anyone wanting a vehicle to ask for Ronnie. We tend to be very demanding and picky when we consider a purchase this large and Ronnie was polite and helpful without being pushy. Great Experience! More

I recently purchased my car at your dealership about a month ago. I was not looking for a car, but a SUV. My mind was chagned once Brandon Stooksbury and I started talking and looking around at cars. He w month ago. I was not looking for a car, but a SUV. My mind was chagned once Brandon Stooksbury and I started talking and looking around at cars. He was VERY knowledgeable and really easy to talk to. In my opinion he went above and beyond to make me feel like purchasing this car was the best fit for me and my family. I would recommend him to anyone. He has followed up with me since the purchase just to see how my experience went and how everything is going. Very nice guy! So a BIG thank you to Brandon Stooksbury!! More

We are returning customers, this is our 3rd new car purchased from Rusty Wallace Honda (and we have purchased 2 used cars for our sons from here also). We were greeted by salesman, Mike England after purchased from Rusty Wallace Honda (and we have purchased 2 used cars for our sons from here also). We were greeted by salesman, Mike England after we looked around for a little while. He was professional, answered our questions, and never once pressured us into making a purchase. We were very satisfied with the dealership as a whole, from the salesman to the finance manager, nothing but good people who took care of our needs. We have dealt with other dealerships before but never have had the attention to detail and professionalism we experience when going to Rusty Wallace Honda. This will not be our last purchase from them. More

The absolute best car buying experience I have ever had. Mike England was professional, informed, attentive and accommodating. His attention to detail was amazing! Chad Campbell was so easy to work with, an Mike England was professional, informed, attentive and accommodating. His attention to detail was amazing! Chad Campbell was so easy to work with, and made the whole process so simple and easy. I cannot express how satisfied I was with this whole process and team. More