Rusty Wallace Honda

Great customer service from Sales Rep Ronnie Hodge After a long and stressful couple years, and a life changing move back to the east coast (TN) due to a divorce, I decided it was time to be out with t After a long and stressful couple years, and a life changing move back to the east coast (TN) due to a divorce, I decided it was time to be out with the old and bring in the new with a used (new to me) vehicle from Rusty Wallace Honda. I was referred to this dealership by my sister/friend of over 30 years and her daughter, as they had bought several vehicles from this dealership. I was met in the showroom by a rep Ronnie Hodge, ( who believe it or not was their salesperson as well on their purchases in the past) whom I can't say enough great things about. He was professional, caring and most helpful with my situation which was emotional at best. I never felt pressured or anxieity as I was trying to figure out what I really needed and wanted to do. I have had a fantastic experience with this sales person, and I refer him to everyone I know who is looking for a new or used automobile. I have to say Ronnie made sure I was taken care of and I was completely satisfied with the decision I made on buying my Pilot, which by the way is a wonderful vehicle. Ronnie is a true asset to Rusty Wallace Honda! More

Recommended Price is very good. Customer service is good also. Tried to nicely work with customers to solve all problems. I am very satisfied with the final solut Price is very good. Customer service is good also. Tried to nicely work with customers to solve all problems. I am very satisfied with the final solution. More

Excellent salesman Mike England. My experience of buying a new car was great at Rusty Wallace Honda. my salesman, Mike England, was never pushy and treated me with upmost kindness and My experience of buying a new car was great at Rusty Wallace Honda. my salesman, Mike England, was never pushy and treated me with upmost kindness and respect. As a 35 y/o lady that was car shopping alone I can say I would recommend Mike to everyone. He took his time to set up my blue tooth demonstrated how to use it. He gave me his number to call him if I got home and forgot anything or had questions. He is one of a kind! More

Great Service! Brain McCollough was an amazing person to work with at Rusty Wallace Honda. We never felt pressured to buy, nor did we ever feel like he was trying to Brain McCollough was an amazing person to work with at Rusty Wallace Honda. We never felt pressured to buy, nor did we ever feel like he was trying to "upsell" us or rip us off.He went out of his way to pick-up and drop-off my new car at my work (across town, by the way) when it had to have a couple of add-ons completed after we purchased it! Ultimately, we bought our car because of his service! More

Great dealership This is my second vehicle from Rusty Wallace Honda. Eric was a great salesman to work with. Everyone I delt with was very professional and nice. LO This is my second vehicle from Rusty Wallace Honda. Eric was a great salesman to work with. Everyone I delt with was very professional and nice. LOVE my new CRV! More

Great Dealership! This dealership is a 5 star dealership. Mike England was our sales associate and he was great! Very professional, knowledgable and gave you your space This dealership is a 5 star dealership. Mike England was our sales associate and he was great! Very professional, knowledgable and gave you your space, was not pushy and that's what made our experience even better. Rusty Wallace Honda was highly recommended to us by a friend and I will highly recommend them to our friends who are looking to buy a car. Thank you Mike and thank you Rusty Wallace Honda! More

GREAT EXPERIENCE I am 71 years old have a lot of experience buying cars and trucks. It was a real pleasure to find a honest, non pushy salesman like Mike England who m I am 71 years old have a lot of experience buying cars and trucks. It was a real pleasure to find a honest, non pushy salesman like Mike England who made my wife and I feel like he cared about making us happy by giving us the time and patience to answer all our questions and explaining options, operations of things about the honda crv exl. After buying the car, Mike took the time to set up the blue tooth and other things on the car. If you are looking to buy a new Honda, I would suggest Rusty Wallace Honda and by all means ask for Mike England and should he is busy it would be worth waiting for Mike to get thru. Thank you Mike for a great experience !!! More

My overall experience with this company and the two gentlemen I worked with was great! From the time I stepped on the lot until I left I was treated very well. I worked more so with Mike England who i gentlemen I worked with was great! From the time I stepped on the lot until I left I was treated very well. I worked more so with Mike England who is a great saleman. Not only did he put into a car I LOVE but he was also very honest and truthful!! As a first time buyer I really valued the time and effort Mike gave to make sure I was not getting into something that I would regret later on. I was initially sent to Rusty Wallace by a cousin of mine who had just purchased a car recently from Doug but at the time he was unavailable. Once he became free and was informed that he was requested he stepped up along with Mike to make sure they did what they could to get me into my New Honda! I really appreciated everything that those gentlemen did for me from finances to offering me something to drink anytime I came to visit. I highly recommend Rusty Wallace Honda and if available to speak with Mike England or Doug Poelman but if they are unavailable the company will make sure you are taken care as soon as possible. Thanks again guys!!! More

outstanding dealership i was so impressed with the employes every one is super nice an know pressure .the sales man that we purched our crv from was chris snow. he was very i was so impressed with the employes every one is super nice an know pressure .the sales man that we purched our crv from was chris snow. he was very in the know about the products he sales .he spent time showing a ll the features an how to use them he was never trying to sell us a get us out the door.also i have bought two hondas in the past from another dealer an after makeing 3 or four trips over the price.we finley made a deal.the bottom line to this is you will not need to do this with the powell dealer ship.when i went to the office to make the deal there was a guy named tony he wnnt over every thing in detail.i came out of his offige knowing that i was very very happy with the deal.did not have to dicker for three days.i have also used there service department for seviceing the other hondas that i dident even purches frow rusty wallace got the better service than the other dealer i have dealings with.i would like to explane on of the main reasons that rusty wallace is top notch .a have never had any problems with a ny of my hondas so the only thing is i take my honda for oil changes an tire rotations so the first viste to rusty wallace i was watching the tech do the service an after watching him rotate the tires he used a toqure wrench to make sure thay were tightened to the proper specs.i dont know how many of people knows this is very very important for several reasons.an this is the only dealership i have seen to go the extramile to do this.so if you want to buy a honda rw in powell is the place.see chris snow More

Mr Scott was very helpful. In knowing what my wife and Mr Scott was very helpful. In knowing what my wife and I was looking for. We was both very happy with the help we got and will be back!!! The help Mr Scott was very helpful. In knowing what my wife and I was looking for. We was both very happy with the help we got and will be back!!! The help we got in buying or 2012 Kia Everyone at the dealership was like a Family in helping each other. I gave the rating to Rusty Wallace Honda is the over all experience we both got. More