Rusty Wallace Honda
Knoxville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Charges not fully explained and I missed! I feel some charges were included that were never thoroughly explained and I probably should have questioned and might not have accepted in the final I feel some charges were included that were never thoroughly explained and I probably should have questioned and might not have accepted in the final cost! More
Awesome Experience!! I just purchased a new 2017 Honda Ridgeline from Rusty Wallace Honda and the experience was awesome! I was treated like family by Chad Campbell (GM) a I just purchased a new 2017 Honda Ridgeline from Rusty Wallace Honda and the experience was awesome! I was treated like family by Chad Campbell (GM) and salesman Jeff O'Dell. Both went above the call of duty to ensure my family was pleased during and after the sale! Both took the time to explain the deal with no pressure to purchase! We will be back to purchase again!! More
Very professional, easy to work with and the best deal in TN Rusty Wallace Honda Dealership, Travis especially, was a great help in finding the perfect car for me. He gave me the best deal he could and beat ever Rusty Wallace Honda Dealership, Travis especially, was a great help in finding the perfect car for me. He gave me the best deal he could and beat every other Honda dealership I had spoken to. He along with the rest of the staff took care of business and had things squared away in a timely matter. I would recommend anyone to go check out Rusty Wallace Honda. Just ask for Travis and you're guaranteed to be taken care of. More
Professional service provided by Jonathan The service provided was great. And Jonathan Hurst, the advisor, was very helpful and professional. He made the experience easier and kept me inform The service provided was great. And Jonathan Hurst, the advisor, was very helpful and professional. He made the experience easier and kept me informed regularly. More
BEST CAR BUYING EXPERIENCE I EVER HAD.. REALLY These guys did something I never experienced before at a car dealership...Its so rare it will sound crazy but it is true just the same. My son was loo These guys did something I never experienced before at a car dealership...Its so rare it will sound crazy but it is true just the same. My son was looking for a car to buy and found one at this dealership and really worked with us...gave us a great deal and were just awesome to deal with. my son had one more car that he wanted his father and I to go look at with him at another dealership.At that time he decided he would buy that vehicle instead..we even signed the papers and were ready to get the check from our bank.Well we talked to Will Langley at Rusty Wallace Honda and he told us he was really concerned for us because there is a recall out on those vehicles due to the airbag deployment possibly shooting metal shards and asked for our vin # and said he would check it out and call us back... Meanwhile the sales manager we were with told us they were lying and stepped out to make calls and came back with a carfax and some other paper stating this car was great and not under recall and why not let them just do our financing there and take the car right now (yeah)I talked with Will again and he said he and his manager checked on that particular car and it was in recall ....he said he didnt care what car we bought or where but didnt want to see this happen to us.. His manager even called us back and asked us to please not take his word but to call any dealer for this car and they could confirm this...we went right home and checked on the HONDA website for anyone to see that this car was part of the recall.We went back to Rusty Wallace Honda and my son got the car they had....no pressure no lies....I really have thanked GOD for these guys...they cared about US and not just a sale..WE could have lost money but as a mother I will be eternally grateful that they saved my son from driving around in what could have a death trap.I feel like GOD really and truly used them as our guardian angels in this and I NEVER THOUGHT I WOULD SAY THAT ABOUT A CAR SALESMAN!!!! Did I mention what a great deal they gave us and how thrilled we are with our purchase? Ask for Will...he is an awesome young man...he will treat you right..by the way...they had 8 or 9 of the same vehicle we tried to buy at the other dealer...they never showed them to us when we were first there because they are in recall and they wouldnt sell something that wasnt safe...THEY dont do business that way...too bad others will More
service Our experience at Rusty Wallace Honda was very pleasant. The staff was friendly and very informative. We were really pleased with our visit. Highly re Our experience at Rusty Wallace Honda was very pleasant. The staff was friendly and very informative. We were really pleased with our visit. Highly recommended. More
As always, great service Sid Booth, Assistant Service Manager was my contact on my latest routine service. He treated me like an old acquaintance. Very friendly and helpful. T Sid Booth, Assistant Service Manager was my contact on my latest routine service. He treated me like an old acquaintance. Very friendly and helpful. Told me how everything went and what I need to keep an eye on. More
exceeded my expectations Travis was our salesperson and did an awesome job. He did not push a purchase on us but let us set our expectations. Once we decided to purchase from Travis was our salesperson and did an awesome job. He did not push a purchase on us but let us set our expectations. Once we decided to purchase from Rusty Wallace, the entire process was quick and painless. More
Great Sales and Service Purchased a 2015 CRV. The process was straight forward and honest. We previously had purchased a used 2005 CRV and were so pleased with the sales and Purchased a 2015 CRV. The process was straight forward and honest. We previously had purchased a used 2005 CRV and were so pleased with the sales and service departments we decided to return for a new car purchase. More
Great Folks My wife and I bought a 2016 Pilot from them. Travis Harrop was our salesman and was great. Chad Campbell was great in getting our vehicle built qui My wife and I bought a 2016 Pilot from them. Travis Harrop was our salesman and was great. Chad Campbell was great in getting our vehicle built quickly and ready for us. I would recommend anyone looking for a new or used car stop by and see Travis. More