
Rusty Wallace Honda
Knoxville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent dealership and phenomenal salesmen I worked with Sean Baldwin and he has been professional and has the willing to get you in the right vehicle. He has the knowledge and ability to work I worked with Sean Baldwin and he has been professional and has the willing to get you in the right vehicle. He has the knowledge and ability to work hard to earn your business. Sean makes you feel like family and will do everything in his power to understand your needs. Thank you Sean for working tirelessly and I highly recommend everyone to give him a call!! More
Great Experience Gary Christian was our sales representative. Gary is very helpful and professional. I will recommend Gary to anyone I know in search of a vehicle Gary Christian was our sales representative. Gary is very helpful and professional. I will recommend Gary to anyone I know in search of a vehicle More
Awesome Dealership I purchased my 2016 Honda CR-V from Gary Christian at Rusty Wallace Honda on Callahan. Could not have asked for a better salesman. Service department I purchased my 2016 Honda CR-V from Gary Christian at Rusty Wallace Honda on Callahan. Could not have asked for a better salesman. Service department by far the best I ever used. Definitely would go back More
Excellent Gary Christian helped my Daughter to buy her first new/slightly used car and saved her lots of money in doing so. Thank you Gary Gary Christian helped my Daughter to buy her first new/slightly used car and saved her lots of money in doing so. Thank you Gary More
Great Sales Experience Met Sean Baldwin at Rusty Wallace Honda while shopping for a Honda Hybrid. He is excellent, very knowledgeable of his product and absolutely no press Met Sean Baldwin at Rusty Wallace Honda while shopping for a Honda Hybrid. He is excellent, very knowledgeable of his product and absolutely no pressure sales consultant. He exceeded my expectations and I would highly recommend Sean for all your future auto needs. Linda Beal New Honda Hybrid buyer More
Lost 3rd time buyer Apparently online prices are cheaper and all cars have 2 MSRPs. Or that is what I was told. Very insulting to my intelligence. Also sad that 3 rd time Apparently online prices are cheaper and all cars have 2 MSRPs. Or that is what I was told. Very insulting to my intelligence. Also sad that 3 rd time buyer would getvsame exavt price as blind online inquiry. Manager was supposed to have called when the salesman realized how upset I was. This happened in July. Still waiting lol More
Rude and do not return emails. Sales people are extremely pushy and get upset when you say you're not interested in buying and over charge for their vehicles. Sales people are extremely pushy and get upset when you say you're not interested in buying and over charge for their vehicles. More
Happy Customer Awesome experience all around. From the receptionist, to the finance manager, to my sales associate, Steve Hager. I told Steve my budget and the type Awesome experience all around. From the receptionist, to the finance manager, to my sales associate, Steve Hager. I told Steve my budget and the type of vehicle I was looking for, and he made excellent recommendations. The vehicle is great. Steve went above and beyond to make sure I felt comfortable and had the information I needed. This company wins awards for a reason. I highly recommend them and I highly recommend Steve. More
Service Technician Sid Booth On Saturday, I went to Rusty Wallace Honda to have my car serviced and Sid Booth was my service technician. He is always so professional, explains ev On Saturday, I went to Rusty Wallace Honda to have my car serviced and Sid Booth was my service technician. He is always so professional, explains everything in detail and is my favorite at Rusty Wallace Honda. I had been poorly treated at Airport Honda and as I live in Maryville, I drive by that awful dealership to go to Rusty Wallace for service. They are the best! More
Horrible customer service Negotiated with Brandon and Mike on Saturday for a new pilot. Told them that we would sleep on it. We returned on Monday and both Brandon and Mike we Negotiated with Brandon and Mike on Saturday for a new pilot. Told them that we would sleep on it. We returned on Monday and both Brandon and Mike were scheduled off that day. Another salesman and the General manager gave us an offer that was more expensive than we had received on Saturday, despite having the original quote in their computer system. When we asked how that was possible the only response that we received from the salesman was " we need to be willing to give a little". He said that was from"the boss". The General manager never even spoke to us. After being insulted we decided to leave. Extremely disappointing, they lost a future customer for sure! More