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Russ Milne Ford

Macomb, MI

3.0
331 Reviews

24777 Hall Road

Macomb, MI

48042

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Showing 331 reviews

November 20, 2020

I always have a great experience at Russ Milne Ford. My salesman, Phil Bryant always knows exactly what I want. I am very happy with my Edge. More

by Lmstrace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Bryant, William Cate
Nov 25, 2020 -

Russ Milne Ford responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Russ Milne Ford Team

November 10, 2020

I have been dealing with Dino for about 18 years and what a professional!! If you’re going to buy a Ford from Russ Milne Ford Dino is the guy to see. Thanks again Dino for the smooth sale of the Edge. &#12 More

by gregory12014
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Polisena
Nov 12, 2020 -

Russ Milne Ford responded

You have been doing business with Dino and Russ Milne Ford for years and your review about us is truly appreciated. Enjoy your new Ford that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Sincerely, The Russ Milne Ford Team

October 21, 2020

Strongly recommend this service department. Doug Jorrey is a great advisor. As is Brian Perlick, the mechanic that worked on my car. Every experience here was efficient and courteous including the cashie More

by gkusz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Jorrey
Oct 26, 2020 -

Russ Milne Ford responded

Thank you for your kind words and for the kudos! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We look forward to working with you again in the future! Sincerely, The Russ Milne Ford Team

October 17, 2020

Andrew made my car shopping experience a breeze! After complaining about how much I pay for car insurance Andrew took it upon himself to do a quick price quote for me. Not only did I leave the lot with a More

by paigewilsonn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew McCraken
Oct 21, 2020 -

Russ Milne Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you! Sincerely, The Russ Milne Ford Team

October 02, 2020

Can't thank salesman Mark Hoffer for finding me a new Ford Ranger. He went above and beyond to help me get one. It is very apparent that Russ Milne takes good care of his employees and most of all his More

by Joanne
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hoffer
Oct 07, 2020 -

Russ Milne Ford responded

Joanne, we loved reading this review! Happy customers are our aim, and it appears Mark really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Russ Milne Ford Team

September 30, 2020

I had been interested in some time in trading in my car for a lease, but was overwhelmed with the thought of doing so. There are so many things to consider with a big purchase such as that, and I didn't k More

by Kelcey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Ducharme
Oct 02, 2020 -

Russ Milne Ford responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us! Sincerely, The Russ Milne Ford Team

September 26, 2020

The team of Rob and Kellie Kraemer are the finest people I have ever worked with in my 64 years of dealing with automobile sales people. They helped me and my family beyond anything automobile salespeople More

by whoknows
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob and Kellie Kraemer
Sep 29, 2020 -

Russ Milne Ford responded

Thank you so much for taking the time to share your kind words about your experience at Russ Milne Ford! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, The Russ Milne Ford Team

September 18, 2020

Sales/Lease Manager Rep clearly understood my vehicle needs and presented me with the best options to save cost while obtaining the best options to meet my vehicle usage needs. Purchase experience was pr More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Polisena
Sep 21, 2020 -

Russ Milne Ford responded

Rick, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Russ Milne Ford Team

September 08, 2020

Needed to get a car and Russ Milne Ford was able to find what I was looking for and hold it for me while I had trouble getting a PIN from Fords. Fare deal and friendly service. More

by bruce_y2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Perrell
Sep 09, 2020 -

Russ Milne Ford responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Russ Milne Ford Team

September 06, 2020

Been buying cars & Trucks from here for many years always a pleasure, especially from Linda Flynn, we always laugh at the stories we talk about More

by Djdennis55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only Linda Flynn
Sep 09, 2020 -

Russ Milne Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Russ Milne Ford Team

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