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Russ Milne Ford

Macomb, MI

3.0
331 Reviews

24777 Hall Road

Macomb, MI

48042

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Showing 331 reviews

December 24, 2020

I leased a new vehicle two years ago and purchased a slightly used vehicle this year. In each instance, the salesperson was extremely helpful and, most important, unbelievably patient. My impression w More

by Jim C.
Recommend Dealer
Yes
Employees Worked With
Tom Milne
Dec 30, 2020 -

Russ Milne Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Russ Milne Ford Team

December 17, 2020

Purchased a 2020 Ford Mustang GT350 from Russ Milne through Linda Flynn. Both the dealer and the salesperson were fantastic. I would highly recommend them to you as a top notch Ford dealer and sale More

by globetrotterguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Flynn
Dec 22, 2020 -

Russ Milne Ford responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Russ Milne Ford! Sincerely, The Russ Milne Ford Team

December 16, 2020

Leon Vance is the main reason we come to Russ Milne. He is the most trustworthy, friendly salesperson out there. Always going out of his way for his customers. More

by D and R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon Vance
Dec 21, 2020 -

Russ Milne Ford responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Pat Brown - General Manager - (585) 720-8000

December 16, 2020

Have been buying cars from here for at least 15 yrs. Brian Litz is the best salesman I have ever had the opportunity to work with. More

by rymalo2157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Litz, William Cate, DAS DAS
Dec 21, 2020 -

Russ Milne Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Pat Brown - General Manager - (585) 720-8000

December 14, 2020

The Dealer and Sales People are the Best I'm a retired Ford Employee and could go to any Dealer but I won't, they go out of their way to help and show you all ! More

by cobrahoward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Ducharme
Dec 17, 2020 -

Russ Milne Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Russ Milne Ford Team

December 14, 2020

The Sales staff were all very friendly. Robert Ducharme was very helpful and informative. He ensured that everything during the purchasing process went smoothly. Would definitely recommend Russ Milne Fo More

by Trisha B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ducharme
Dec 17, 2020 -

Russ Milne Ford responded

Thanks for this awesome review, Trisha! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Russ Milne Ford Team

December 08, 2020

Mark was really great. He got us what we wanted. The service on pick up day was also quick and efficient. This is our second lease with him. More

by smr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Harbour
Dec 11, 2020 -

Russ Milne Ford responded

Thank you for the glowing review! We couldn't be happier that you enjoyed your experience here at our dealership and that Mark was there to provide you with such exceptional service! We hope to see you again in the future! Sincerely, The Russ Milne Ford Team

December 07, 2020

They are a top notch dealership. The leasing manager is knowledgeable, friendly and always makes the leasing experience a pleasant, hassle free experience. You won’t be disappointed. More

by cmsilvestri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon V.
Dec 10, 2020 -

Russ Milne Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, The Russ Milne Ford Team

November 28, 2020

The dealership is always friendly and ready to assist. I have dealt with Dennis Willard for many years and it has always been a pleasant experience. More

by Ed Chase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Willard 5 stars
Dec 02, 2020 -

Russ Milne Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Russ Milne Ford Team

November 27, 2020

I was interested in a new car for my wife and having a bad experience with another Ford dealership I thought I'd try Russ Milne hoping for better luck. I have bought a few cars in my time and I have never More

by wbelan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lutsey, William Cate, DAS DAS
Dec 02, 2020 -

Russ Milne Ford responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Jim went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Russ Milne Ford Team

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