Russ Milne Ford

Jim Lutsey provided excellent customer service, he made the process seemless, and I didn't sit around the dealership for hours. the process seemless, and I didn't sit around the dealership for hours. More

Terrible service. They tried to rip me off and damaged my car in the process. They tried to rip me off and damaged my car in the process. More

Russ Milne was very cooperative with making my appointment coincide with my signing the papers to purchase my Ford Fusion Hybrid. I was done with the appointment and my car's full check-up was als appointment coincide with my signing the papers to purchase my Ford Fusion Hybrid. I was done with the appointment and my car's full check-up was also finished. Timing was great! More

Michele was awesome. Excellent salesperson. Honest and upfront about all aspects of the vehicle. She was also able to find me financing for an older vehicle. Great person Excellent salesperson. Honest and upfront about all aspects of the vehicle. She was also able to find me financing for an older vehicle. Great person and better salesperson. More

Everything went well, and I lit was pleasant to do business again with Kelly, and Russ Milne Ford! business again with Kelly, and Russ Milne Ford! More

Awesome dealership, always helps out when I need it. Was able to pay off my lease and get me in a new vehicle in the same day! Was able to pay off my lease and get me in a new vehicle in the same day! More

Linda Flynn at Russ Milne Ford is an excellent salesperson. I have gone to her for several years now and she always goes above and beyond to make my leasing my vehicle an excellent experience. W salesperson. I have gone to her for several years now and she always goes above and beyond to make my leasing my vehicle an excellent experience. With Covid restrictions, she went way beyond her normal sales job, as I am extremely cautious and she did everything to make the experience quick and safe. I would recommend her (and have several times over) to friends and family. More

Russ Milne Ford is a dealership that makes buying a new car a pleasurable experience. Customer service and honesty in the transaction is of paramount importance to them. car a pleasurable experience. Customer service and honesty in the transaction is of paramount importance to them. More

The total experience from your sales person John Mann to financing to bringing the car home was flawless. Your ability to answer all questions and your knowledge was very helpful in making our decision. Tha financing to bringing the car home was flawless. Your ability to answer all questions and your knowledge was very helpful in making our decision. Thanks again to the team at Russ Milne Ford. More

I didn't visit the dealer directly, everything was done over the phone, text and email. I worked with Drew McCracken on getting a vehicle that wasn't available locally and he was a pleasure to deal with. P over the phone, text and email. I worked with Drew McCracken on getting a vehicle that wasn't available locally and he was a pleasure to deal with. Plenty of communication, over all the methods I mentioned and follow ups. Overall this was the best vehicle purchase experience I've ever had. More