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Russ Milne Ford

Macomb, MI

3.0
331 Reviews

24777 Hall Road

Macomb, MI

48042

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Showing 331 reviews

December 07, 2018

Awesome Dealer with great staff!!!! Have been going to Russ Milne for a few years now and Mark Harbour has been our salesman each time. We have been treated awesome each and every time w More

by Peeches12174
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Harbour
Dec 10, 2018 -

Russ Milne Ford responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Mark’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, The Russ Milne Team

December 04, 2018

Painless!! After leasing with Chevy for the last seven years and not getting a response from my salesman for the last four months and getting no help from four o More

by tpspencer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Winchester
Dec 06, 2018 -

Russ Milne Ford responded

Reviews like yours are truly a breath of fresh air! Rick is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Russ Milne Team

December 01, 2018

Help in a "crisis' Our salesperson, John Russo, was excellent, as always. He helped us through a process where we all learned a lot by the end. Thank you! More

by Gaswood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Russo
Dec 03, 2018 -

Russ Milne Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Russ Milne Team

December 01, 2018

godd buying experience I found a car I wanted at Russ Miline Ford. I called and spoke with Mark Harbor. From there it was a simple, smooth transaction and I was given a fair More

by Explorer123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mostly Mark Harbor and a fellow by the name of Derek (abount the warranty)
Dec 03, 2018 -

Russ Milne Ford responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, The Russ Milne Team

November 28, 2018

2018 Explorer My salesperson Ryan went above and beyond to find me the right vehicle within the price range i needed. He stayed in contact and displayed exceptional More

by Dina M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Trayner
Nov 28, 2018 -

Russ Milne Ford responded

Dina, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Ryan went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Russ Milne Team

November 28, 2018

Mostly Good Got the car I wanted. Worked with Mark Harbour. He's alright. Not the bees knees or anything if you know what I mean. Lol. More

by bosdecice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Harbour
Nov 29, 2018 -

Russ Milne Ford responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, The Russ Milne Team

November 27, 2018

Found a hard to get F150 I wanted a fairly rare F-150 (supercrew, 6.5’ bed, max tow). They didn’t have one in stock, but Linda quickly found one that was on order for me. They More

by ntm442
Recommend Dealer
Yes
Employees Worked With
Linda Flynn
Nov 28, 2018 -

Russ Milne Ford responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty! Sincerely, The Russ Milne Team

November 22, 2018

Very satisfied customer. Outstanding job by Sal C. getting me the car I wanted at the price I wanted. My wife and I have both leased vehicles at Russ Milne Ford within a six More

by Frank
Recommend Dealer
Yes
Employees Worked With
Sal Cucchiara.
Nov 26, 2018 -

Russ Milne Ford responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you and your wife, and we look forward to working with you again! Sincerely, The Russ Milne Team

November 18, 2018

Repeat customer We have purchased multiple vehicles from Russ Milnie Ford, the experience has always been great nothing but the highest customer service in every depa More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal cucchiara
Nov 19, 2018 -

Russ Milne Ford responded

Hello Jason and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Sal was there to provide you with such exceptional service! Sincerely, The Russ Milne Team

November 14, 2018

Best dealership in Michigan! Professional, easy to deal with and the salesman (Dino) was fantastic!! The process was smooth and everyone I dealt with at the dealership were very More

by lasvegas1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Polisena
Nov 14, 2018 -

Russ Milne Ford responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, The Russ Milne Team

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