Back

Russ Milne Ford

Macomb, MI

3.0
331 Reviews

24777 Hall Road

Macomb, MI

48042

Directions

By Type

Showing 331 reviews

January 28, 2019

Another leave from an excellent dealership Milne Ford is the place to go. Phil Bryant is everything a salesperson should be. Friendly, attentive and most of all honest. He does whatever is n More

by mce48047
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Bryant
Jan 28, 2019 -

Russ Milne Ford responded

Thank you for your feedback. Phil is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, Russ Milne Ford Team

January 22, 2019

Rating Had the pleasure of working with Kellie at Russ Milne Ford. Kellie found every possible rebate and made the purchase of our new Escape pain free. Woul More

by Acx2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kellie Kramer
Jan 23, 2019 -

Russ Milne Ford responded

Thank you for writing about your visit with us, and congratulations on your new Escape! Kellie is an asset to Russ Milne Ford, and it is encouraging to hear she impressed you by delivering our trademark service. Thank you for your recommendations. Best, Russ Milne Ford Team

January 11, 2019

Great Salesman and Dealership My husband and I have purchased several vehicles from this dealership and have been happy with the service we've received. John Mann, our salesman, h More

by dj1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mann
Jan 14, 2019 -

Russ Milne Ford responded

Thank you for your loyalty to our dealership and for taking the time to write this review. John’s sales excellence is always consistent, and we’re glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Best, Russ Milne Ford Team

January 05, 2019

Great Experience!! I highly recommend Russ Milne Ford! This is my third explorer with them and the transaction is made simple and easy. Brian Litz and Matt Zmick are b More

by Twina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Litz, Matt Zmick
Jan 08, 2019 -

Russ Milne Ford responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Brian and Matt were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and simple as possible. We look forward to assisting you with your future sales and service needs. Best regards, Russ Milne Ford Team

December 28, 2018

Excellant This was my first FORD purchase. My salesperson Michelle Perrell was very helpful throughout the entire process. I would highly recommend Russ Milne More

by Rich63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am not good with names. I worked with Michele and one other gentleman briefly.
Dec 29, 2018 -

Russ Milne Ford responded

Congratulations on your new Ford! Thank you so much for this excellent feedback and your very kind recommendation of Michelle. It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, The Russ Milne Ford Team

December 20, 2018

Mark Hoffer I have purchased many cars from Mark and he has always gone above and beyond to make sure I had what I wanted. I will be back again because of him. TH More

by KB
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dwayne
Dec 21, 2018 -

Russ Milne Ford responded

Congratulations on your recent purchase! Thank you so much for the great review of your experience at our dealership and especially with Mark. All of the employees appreciate your loyalty to Russ Milne Ford. Please don't hesitate to reach out if we can assist you again in the future. Respectfully, The Russ Milne Team

December 15, 2018

Great place to purchase or lease a new car. Ryan Trayner found a car I wanted in my budget! When taking delivery, he pared my phone and showed me how to use all More

by Collette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Trayner and Bryan Perlick
Dec 17, 2018 -

Russ Milne Ford responded

Thank you for taking the time to write about your experience with us, Collette! At Russ Milne Ford, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Ryan was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Russ Milne Team

December 13, 2018

I love my new truck. Dino is great. He found exactly what I was looking for. I am calling Dino next year when we will need another vehicle. I am a repeat customer. More

by BigJoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Polisena
Dec 17, 2018 -

Russ Milne Ford responded

Thank you so much for the wonderful review of your experience at Russ Milne Ford. Dino is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, The Russ Milne Team

December 13, 2018

Russ Milne Ford Best Around Town Russ Milne is a great place to purchase your new Ford. Really nice showroom with some terrific show cars on display. I've dealt with both Brian & Matt More

by King Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 17, 2018 -

Russ Milne Ford responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Russ Milne Team

December 11, 2018

Outstanding Sales and Service We purchased a new Edge in 2017 and I thought I would keep it 5 years. We are retired and Dino in sales was the best vehicle sales person that we have More

by nosolution
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino (sales) , Service write up guys(2 or 3 times) , finance manager
Dec 13, 2018 -

Russ Milne Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Russ Milne Team

...
20
...