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Russ Milne Ford

Macomb, MI

3.0
331 Reviews

24777 Hall Road

Macomb, MI

48042

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Showing 331 reviews

February 12, 2019

Best place ever This was our second time at this dealership and we leased both times.our salesman John Russo is the the best.they treat you like family and do they’re More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only John Russo
Feb 13, 2019 -

Russ Milne Ford responded

Cindy, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. Best, Russ Milne Ford Team

February 11, 2019

2019 F160 Lease Dino Polisena was awesome! He provided me with vehicle lease options to choose from that met my needs. Also, when I cam in to pickup my vehicle, he l More

by BRob_4942
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Polisena
Feb 11, 2019 -

Russ Milne Ford responded

Dino is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, Russ Milne Ford Team

February 09, 2019

Always a great, and seamless experience. The reason I give this dealership such a high rating is truly the customer service. Mark Harbour is our salesman for life, this is our second vehicle More

by The Millers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Harbour
Feb 11, 2019 -

Russ Milne Ford responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Mark’s sales excellence is always consistent, and we’re glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Best, Russ Milne Ford Team

February 08, 2019

An easy purchase, Drew was very helpful. Patient and kind. Would buy another car from him. He was able to find the car I wanted over the phone. No pressure. Very helpful. More

by Escape owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew McCracken
Feb 12, 2019 -

Russ Milne Ford responded

Thank you for taking the time to write this review. We are pleased to hear that Drew was patient, kind, and very helpful and that he provided a pressure-free and easy car purchase. We look forward to working with you again. Best, Russ Milne Ford Team

February 03, 2019

A Great Buying Experience RICH WINCHESTER - thank you for a wonderful sale. It all started with a phone call, and soon I had the car I'd been searching for. I don't live near t More

by CJA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Winchester
Feb 04, 2019 -

Russ Milne Ford responded

Thank you for this amazing review. We really appreciate your business. Best, Russ Milne Ford Team

February 03, 2019

Never disappointed at Russ Milne This is my 3rd experience with Russ Milne Ford and Tony Palazzolo. Every experience was great. I have always gotten what I requested in an easy, quick More

by Cobb74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Palazzolo
Feb 04, 2019 -

Russ Milne Ford responded

It was a pleasure to read about your third car-buying experience at Russ Milne Ford. It's delightful to know Tony provided you with a great experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Russ Milne Ford Team

February 01, 2019

Love my car! Walked in Owing six payments and 13,000 miles over on my lease blocked out with a brand new car and a great payment. Tony's always very helpful and al More

by Ggbear
Recommend Dealer
Yes
Employees Worked With
Tony Palazzo
Feb 04, 2019 -

Russ Milne Ford responded

Thank you for this great review! We're excited to hear that Tony always takes care of you and that he is always very helpful. If there’s anything else you need, please don’t hesitate to reach out. Best, Russ Milne Ford Team

January 31, 2019

Purchased a new vehicle within just a few hours. Purchased a new vehicle in just a few hours at the price I needed. No hassle, friendly and expedient service. Dennis Willard is terrific. He and I hav More

by Ed Chase
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Willard
Jan 31, 2019 -

Russ Milne Ford responded

Ed, thank you for your loyalty to our dealership and for taking the time to write this review. Dennis’s sales excellence is always consistent, and we’re glad your experiences with him support that. We aim to turn every person that visits us into a repeat customer. Best, Russ Milne Ford Team

January 31, 2019

Phil Bryant is AMAZING In all honesty I came to your dealer a few years back as a walk in. My father works for Ford so I get A-Plan so there really shouldn't be any haggling More

by MK Sassy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
Jan 31, 2019 -

Russ Milne Ford responded

Thank you for the feedback! We are happy to hear of your positive experience at Russ Milne Ford, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Russ Milne Ford Team

January 30, 2019

Great experience Milne has been my dealer for the last 8 vehicles between my father and my self. Great sales Rep in Ryan Trayner. He always takes great care of us. I h More

by Coach H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Trayner
Jan 31, 2019 -

Russ Milne Ford responded

You have been doing business with Ryan and Russ Milne Ford for years and your review about us is truly appreciated. We will continue the great service that you have been used to for years. Take care and happy trails. Best, Russ Milne Ford Team

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