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Russ Milne Ford

Macomb, MI

3.0
331 Reviews

24777 Hall Road

Macomb, MI

48042

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Showing 331 reviews

May 06, 2019

Excellent Overall Have used this dealership on many occasions and have always been pleased. Last week we purchased a truck from Sean Drake and was even more impressed. More

by deb0316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Drake
May 07, 2019 -

Russ Milne Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Russ Milne Ford Team

May 03, 2019

What age it was kind kind courteous I’m more than willing to My agent was kind courteous and more than willing to go the extra mile to help us get exactly what we wanted I would truly recommend him anytime I enj More

by ella1021#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Bryant
May 07, 2019 -

Russ Milne Ford responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Russ Milne Ford Team

May 01, 2019

Love my car!! Thanks to Brian and Phil for finding me my car at the very last minute!! I love it! Also want to thank you for your speedy service when I came in to p More

by TinaM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Litz. And Phil Bryant
May 01, 2019 -

Russ Milne Ford responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Brian, Phil, and the rest of the Russ Milne Ford team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Russ Milne Ford Team

April 26, 2019

Friendly People Very helpful and understanding. They took their time and explained things well. The people in the body shop were also very kind and helpful. Very More

by deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lutsey
Apr 29, 2019 -

Russ Milne Ford responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Russ Milne Ford Team

April 09, 2019

New Ford Ranger XLT See Linda at Russ Milne Ford if you’re looking for a salesperson who takes their time to find a vehicle that will make you happy. Too many other deale More

by Kimberly M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda
Apr 09, 2019 -

Russ Milne Ford responded

Hi Kimberly, and thank you for this great review! We're excited to hear that Linda took care of you! She is a great asset and we appreciate all she does. Best, Russ Milne Ford Team

April 06, 2019

Ford Flex 2016 buyout The dealership was very helpful with the buyout process. No pressure to buy or lease a new vehicle. Salesman Shawn Drake was very good through the p More

by MikeFordFlex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Drake
Apr 08, 2019 -

Russ Milne Ford responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Russ Milne Ford. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Russ Milne Ford Team

April 05, 2019

Easy to work with This dealership not only is easy to work with but Ryan Trainer is also very quick to get things done. Repeat leasing with him too many times to coun More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Trainer
Apr 08, 2019 -

Russ Milne Ford responded

Pat, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Russ Milne Ford Team

April 03, 2019

2019 Escape 4wd Leon was awesome! Very helpful through the entire process. Will be recommending all my family and friends!!! Close to home. And Leon went above and be More

by Big John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon Vansen
Apr 03, 2019 -

Russ Milne Ford responded

Thank you for leaving us this great review. We are very happy to hear that Leon could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, Russ Milne Ford Team

March 28, 2019

Great customer service I left another dealership to come to Russ Milne because the previous dealership attempted to sell me more than I wanted. Linda Flynn listened to my re More

by PatW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Flynn
Mar 28, 2019 -

Russ Milne Ford responded

Thank you for the feedback! We are happy to hear Linda found the perfect car for you and that she was patient, attentive, and helpful. We are grateful you chose us for your automotive needs and we look forward to serving you again in the future! Best, Russ Milne Ford Team

March 28, 2019

Russ Milne Ford This is the 3rd car I bought from Russ Milne Ford. I would definitely go back. I was very comfortable with Frank. Many cars to choose from. More

by Steve C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra
Mar 28, 2019 -

Russ Milne Ford responded

Thank you for the wonderful review! It is great to know that our excellent customer service has earned your continued patronage. Please feel free to stop by if there is anything else we can do to help you. Best, Russ Milne Ford Team

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