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Russ Milne Ford

Macomb, MI

3.0
331 Reviews

24777 Hall Road

Macomb, MI

48042

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Showing 331 reviews

January 22, 2020

Great Dealer Experience Our Salesman talked to us about our options and helped to decide when was the best time to lease a new vehicle. He also gave us different options to t More

by rar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Burke
Jan 23, 2020 -

Russ Milne Ford responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Russ Milne Ford

January 11, 2020

Repeat customer of Brian Litz and Russ Milne Ford. Why??? Best customer service. In today’s world where customer service seems not as important as it once was, and it should be more so, Brian still takes car More

by dana.savage
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 15, 2020 -

Russ Milne Ford responded

Thank you so much for taking the time to share your kind words about your experience at Russ Milne Ford! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely Russ Milne Ford

January 11, 2020

Ryan Trayner is the best! My customer relationship with Sales Consultant Than Trayner at Russ Milne Ford began in December 2011. From the beginning, it was apparent that Ryan More

by slalsterberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Trayner
Jan 15, 2020 -

Russ Milne Ford responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Russ Milne Ford. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Russ Milne Ford

January 07, 2020

great vehicle and great sales person I have bought two vehicles from this dealer and have had nothing but great customer care each time. The sales staff are terrific and work with you to More

by dennisw2222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Winchester
Jan 08, 2020 -

Russ Milne Ford responded

Thank you for leaving us this great review, Dennis. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Russ Milne Ford

January 03, 2020

New Ford Edge lease Thank you Ryan Trayner for helping me find another vehicle that I absolutely love! My new Ford Edge is perfect! I am very picky when it comes to my ca More

by KMT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Trayner
Jan 06, 2020 -

Russ Milne Ford responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Ryan was there to provide you with such exceptional service! Thank you again and congratulations on your new Edge. Sincerely, Russ Milne Ford

December 20, 2019

Purchase new Truck Just a great experience, Mark was awesome and very personal, felt like I knew him for years, very good guy! Will always buy my cars there if he`s the More

by mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoffer
Dec 23, 2019 -

Russ Milne Ford responded

Congratulations on your new vehicle, Mac. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Mark was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Russ Milne Ford

December 19, 2019

At Your Service Always a pleasure going to Russ Milne Ford. Always greeted with a smile and friendly greeting. Salesman Ryan Trayner has found the perfect vehicle fo More

by mamatma9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Trayner
Dec 19, 2019 -

Russ Milne Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. -Russ Milne Ford

December 12, 2019

New Automobile Purchase Sales Representative went out of their way to find the perfect vehicle at the right price for me. Will be back to purchase our next vehicle here! More

by mdstabnick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Litz
Dec 12, 2019 -

Russ Milne Ford responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Russ Milne Ford

December 10, 2019

From the time we walked into the dealership we felt like family. Tom our salesman worked very hard with us to find a vehicle that would be a great fit for us. This is the second time we have leased a vehicl More

by Lauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Milne
Dec 10, 2019 -

Russ Milne Ford responded

We cannot thank you enough for your wonderful review of Russ Milne Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Russ Milne Ford

December 04, 2019

Very great experience , Outstanding sales department . Kelly was great for getting what I wanted . Definitely next time I buy a new vehicle it would be at Russ Milne ford. A shout out to rob and Kelly THA More

by maniaciben
Recommend Dealer
Yes
Employees Worked With
William Cate
Dec 05, 2019 -

Russ Milne Ford responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, The Russ Milne Ford Team

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