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Russ Milne Ford

Macomb, MI

3.0
331 Reviews

24777 Hall Road

Macomb, MI

48042

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Showing 331 reviews

July 04, 2020

great place to buy a ford the entire staff treated us like family very good place to go. everything was right on time.. went thru all the extras and set ups with me and my wi More

by genz68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brian litz and jason, William Cate
Jul 08, 2020 -

Russ Milne Ford responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The Russ Milne Ford Team

July 01, 2020

Leon Vansen was fantastic. The process was easy and seamless. They had the product I wanted and I was able to get the transaction done in no time. More

by Brian S.
Recommend Dealer
Yes
Employees Worked With
Leon Vansen
Jul 07, 2020 -

Russ Milne Ford responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Russ Milne Ford Team

June 25, 2020

I have leased or bought from this dealership for over 30 years, and they have always met my needs in getting a vehicle. My sales person, Tony Palazzolo has always worked hard, and has always found a way to More

by joyluce1
Recommend Dealer
Yes
Employees Worked With
Tony Palazzolo, William Cate, DAS DAS
Jun 26, 2020 -

Russ Milne Ford responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Russ Milne Ford Team

June 22, 2020

During Covid 19 we decided to purchase a new vehicle at During Covid 19 we decided to purchase a new vehicle at Russ Milne Ford. Lot had lots of vehicles to choose from. Sent an Email and got a call back More

by jkduvall44
Recommend Dealer
Yes
Employees Worked With
Tom Milne 5 Star
Jun 25, 2020 -

Russ Milne Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Russ Milne Ford Team

June 19, 2020

Great to work with Tom & Rusty - took great care of us. Had everything prepared for us to pick up our new car and trade in our used car! Have always greatly enjoyed working with the Milne’s- recommend Ru More

by pastorschmidt
Recommend Dealer
Yes
Employees Worked With
William Cate, DAS DAS
Jun 22, 2020 -

Russ Milne Ford responded

We cannot thank you enough for your wonderful review of Russ Milne Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Russ Milne Ford Team

June 19, 2020

Excellent sales and delivery service. Bob was very attentive to what we wanted and followed up with email and phone communication for our new Ford. More

by rickallam@gmail.com
Recommend Dealer
Yes
Employees Worked With
Robert Ducharme
Jun 22, 2020 -

Russ Milne Ford responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Russ Milne Ford Team

June 18, 2020

Over The Top Service! The location is Great, very ,very clean, everyone is super friendly. Our sales Lady Kellie Kraemer was on top of everything , very quick and effici More

by wgjones56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Kraemer
Jun 22, 2020 -

Russ Milne Ford responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Russ Milne Ford Team

June 17, 2020

This is by far the best Ford dealership around. My salesperson Drew McCracken is absolutely the greatest. He makes the experience effortless. My second car leased and will always go back there More

by schlunzs
Recommend Dealer
Yes
Employees Worked With
Andrew McCracken 5 Stars
Jun 18, 2020 -

Russ Milne Ford responded

Thank you for the feedback! We are happy to hear about your positive experience at Russ Milne Ford, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Russ Milne Ford Team

June 12, 2020

Leon went above and beyond getting me into the vehicle I requested. Everything was taken care of quickly and profesionally. Couldn't have asked for better service! More

by A
Recommend Dealer
Yes
Employees Worked With
Leon Vansen
Jun 15, 2020 -

Russ Milne Ford responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Russ Milne Ford Team

June 12, 2020

Best ford dealership around. Brian Litz went above and beyond to get my wife into a new explorer. He brought the vehicle and paperwork to my work to sign and even returned my current leased vehicle. Highl More

by Jeff K
Recommend Dealer
Yes
Employees Worked With
Brian Litz
Jun 15, 2020 -

Russ Milne Ford responded

Jeff, thank you for the feedback! We are happy to hear about your positive experience at Russ Milne Ford, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Russ Milne Ford Team

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