Russ Darrow Waukesha Kia - Service Center

Jonathan and Chuck are customer friendly. Knowledgeable and interested in helping. Whether it is on the phone or in person, the are ALL STAR!! THANKS and interested in helping. Whether it is on the phone or in person, the are ALL STAR!! THANKS More

I went in for a rattle underneath my car. The rattle is still there. I had the car in just 2k miles before. They said it was safe. The rattle is still there m. still there. I had the car in just 2k miles before. They said it was safe. The rattle is still there m. More

I was very satisfied with the service done to my car. I appreciated having it done ASAP after my call. The timeliness of the repairs and reasonable cost was appreciated. appreciated having it done ASAP after my call. The timeliness of the repairs and reasonable cost was appreciated. More

Charles Wilson was courteous and friendly. He promptly researched all the aspects of the service for my vehicle. I felt comfortable and not rushed. The price was excellent. Thank you Russ Darrow researched all the aspects of the service for my vehicle. I felt comfortable and not rushed. The price was excellent. Thank you Russ Darrow More

Convenient location and well staffed. Never any problems with any of the services provided since I’ve been coming to this Kia Service location in Waukesha. with any of the services provided since I’ve been coming to this Kia Service location in Waukesha. More

Very friendly and competent staff. They were thorough and explained what was done on my car. The waiting area could be larger, especially with covid. explained what was done on my car. The waiting area could be larger, especially with covid. More

First time at Russ Darrow Kia Waukesha for an oil change, I give them 5 stars! Quick, friendly service and a nice car wash, too! I'll be back, thank you I give them 5 stars! Quick, friendly service and a nice car wash, too! I'll be back, thank you More

I was very happy with the service and level of professionalism I received. Would definitely recommend. Jacob was very accommodating and courteous. I will be back! professionalism I received. Would definitely recommend. Jacob was very accommodating and courteous. I will be back! More

It was a wonderful experience!We were able to get an It was a wonderful experience! We were able to get an appointment quickly and the work was completed efficiently. All recall items were adressed and It was a wonderful experience! We were able to get an appointment quickly and the work was completed efficiently. All recall items were adressed and taken care of. More

I came to this dealership the last 2 years to do emissions testing on my dodge caravan. So impressed with the service people and the cleanliness of the place I purchased a 2020 Kia Sorrento. Especia emissions testing on my dodge caravan. So impressed with the service people and the cleanliness of the place I purchased a 2020 Kia Sorrento. Especially liked the service advisor Charles Wilson. Very knowledgeable. Hard to find people who know their job anymore More