Russ Darrow Waukesha Kia - Service Center

Always Happy With Service My husband and I have been taking a our vehicles to Russ Darrow Kia of Waukesha for at least 10 years and have always been very happy with the results My husband and I have been taking a our vehicles to Russ Darrow Kia of Waukesha for at least 10 years and have always been very happy with the results. They have competitive prices and as we're customers see regularly send out coupons and reminders of our service intervals. Today, I was just in for a oil change, the last of my 3 free that I received when I bought my Sorento in December. I was greeted immediately. Jonathan explained the extra checks they do during oil change as well as the free car wash. I was satisfied with the time it took to complete the job oh, I was escorted to the window to pick up my keys and out to my car. Can't think of anything they could have done better. More

Very friendly and helpful The sales man was very polite and informative my service was quickly taken care of will definitely go back again when I need an oil change The sales man was very polite and informative my service was quickly taken care of will definitely go back again when I need an oil change More

Oil change It is great to get a free car wash with the oil change. Desmond was very courteous and helpful with questions. Oil change was completed within the tim It is great to get a free car wash with the oil change. Desmond was very courteous and helpful with questions. Oil change was completed within the time I expected More

Long service! It took an hour and a half to do just a basic oil change, which is awfully long, especially when I had an appointment. The service was good though! It took an hour and a half to do just a basic oil change, which is awfully long, especially when I had an appointment. The service was good though! More

Always good service here Went in for an oil change. I like their waiting room compared to other places. Was able to speak with a salesperson about my end of lease options. Went in for an oil change. I like their waiting room compared to other places. Was able to speak with a salesperson about my end of lease options. More

Excellent service and quality Excellent service all the way around from the service desk to the service experts that worked on the vehicle to the driver of the shuttle. I would rec Excellent service all the way around from the service desk to the service experts that worked on the vehicle to the driver of the shuttle. I would recommend to anyone! More

Great Service Desmond got me checked in quickly, texted me with a quote, texted me with an update, and called when my car was ready. Great customer service. Desmond got me checked in quickly, texted me with a quote, texted me with an update, and called when my car was ready. Great customer service. More

Always Good Service Came in for an oil change tire installation - as always, the service department did a Great Job. They're always friendly and always follow up. Came in for an oil change tire installation - as always, the service department did a Great Job. They're always friendly and always follow up. More

Honesty Is The Best Policy Jacob the service manager blew me away with his honesty. He guaranteed that I will be back. I have had horrible luck finding honest, quality auto re Jacob the service manager blew me away with his honesty. He guaranteed that I will be back. I have had horrible luck finding honest, quality auto repair shops in Waukesha, so having somewhere to go that I can get an honest evaluation is priceless. Thank you! More

Quick and easy...very friendly Service members were very friendly, even those that weren't helping us. Process was quick and easy with minimal effort on my part. Would definitely re Service members were very friendly, even those that weren't helping us. Process was quick and easy with minimal effort on my part. Would definitely return. More