Russ Darrow Waukesha Kia

Xavier did a great job at helping us find the right car for us, made everything easy for us and made the whole experience great! for us, made everything easy for us and made the whole experience great! More

Service was good just wish when I ask how much something costs I get the real cost , like oil and filter 59.95 when you check out it’s 67.00 plus tax the 7.00 are for shop supplies . I didn’t have a optio costs I get the real cost , like oil and filter 59.95 when you check out it’s 67.00 plus tax the 7.00 are for shop supplies . I didn’t have a option on the supplies did I ? So truthfully it’s 67$ plus tax so when i ask how much just tell me 70 bucks tax included . Be honest ! I hate getting jacked around More

Great experience with Dennis and everyone else at Russ Darrow. Everyone was very welcoming and extremely helpful. This was our second time going through Dennis at Russ Darrow and we wouldn’t want to go an Darrow. Everyone was very welcoming and extremely helpful. This was our second time going through Dennis at Russ Darrow and we wouldn’t want to go anywhere else! More

Friendly and efficient staff to work with and made the transaction smooth. Would recommend the dealership. transaction smooth. Would recommend the dealership. More

I would like to thank Xavier for helping me with the purchase of my vehicle. He was unlike any car sales person I've ever dealt with, which was extremely refreshing. purchase of my vehicle. He was unlike any car sales person I've ever dealt with, which was extremely refreshing. More

Checked in at scheduled time, having a disability Eric was helpful in getting me checked in gave me all the information I needed. Allowed me to go out the large doors which was easier for my walker and an was helpful in getting me checked in gave me all the information I needed. Allowed me to go out the large doors which was easier for my walker and another man from service offered to help me into my rides car. I was very impressed with the extra effort. And the work on the car was done on time and they also threw in a car wash. For a first time customer I was impressed. More

Had a wonderful experience. Wally was great to work with! The dealer was also organized and efficient. Would recommend! The dealer was also organized and efficient. Would recommend! More

They do a good job. Leave my car clean and properly serviced They contact in a timely manner and keep you informed of their progress. serviced They contact in a timely manner and keep you informed of their progress. More

Very personable and professional. I go here for my car servicing at the Kia dealership. servicing at the Kia dealership. More

Wally Thom, Rebecca and Shannon were AMAZING! In this lack of inventory and difficult procurement of vehicles, Russ Darrow Kia of Waukesha is doing business the correct way to ensure that they have satis lack of inventory and difficult procurement of vehicles, Russ Darrow Kia of Waukesha is doing business the correct way to ensure that they have satisfied and return customers for years to come. Shannon is driving the car we were interested in purchasing and since there were no vehicles to look at she let us look at hers! I’ve purchased many vehicles and this was BY FAR the most pleasant experience I’ve ever had! Wally was HONEST and that is an understatement and COMMUNICATIVE which is unprecedented (in my experience) in the car buying process. I highly recommend Russ Darrow Kia and especially Wally Thom! More