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Russ Darrow Waukesha Kia
Waukesha, WI
1,289 Reviews
Welcome to Russ Darrow Kia of Waukesha, where innovation and style converge to redefine your driving experience. Discover our diverse lineup of Kia vehicles, each designed with precision engineering and cutting-edge technology. The Kia Forte stands out with its sporty design and fuel-efficient performance, making it ideal for urban adventures. For families, the Kia Sorento offers a blend of comfort and versatility, featuring advanced safety features and ample cargo space. Looking for eco-friendly options? The Kia Niro hybrid provides impressive fuel efficiency without compromising on style or utility. Whether you're looking for a sedan, SUV, or hybrid, our knowledgeable team is here to help you find the perfect Kia to fit your lifestyle.
Visit us today and discover why Kia continues to set the standard for quality and innovation in the automotive industry.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,289 reviews
July 16, 2024
The people were all very friendly and seemed genuine. While I realize that's their job, they were very personable and took the time I needed to make a decision. Marcus and his trainee were patient and ki While I realize that's their job, they were very personable and took the time I needed to make a decision. Marcus and his trainee were patient and kind overall. Marcus was a good person to train the new employee and took the time to teach him customer relations which was important to me. More
by inityinjah
Employees Worked With
Other Employees :
Trainee with Marcus was very good!
June 30, 2024
Took time to explain the difference between vehicles and the different functions of vehicle ownership and vehicle operations. the different functions of vehicle ownership and vehicle operations. More
by twodak72
June 29, 2024
I had a great experience! Wally and the team were very friendly and helpful! I’d recommend this dealership to everyone. I love my new car! Wally and the team were very friendly and helpful! I’d recommend this dealership to everyone. I love my new car! More
by Ashleykraus22
June 05, 2024
EXCEPTIONAL WORK ALWAYS GET THE BEST SERVICE WHEN I VISIT. CUSTOMER SERVICE AT ALL TIME HIGH HERE. ALWAYS SATISFIED. PLEASE GO VISIT AND ASK TO SEE STEVE AND MICHEAL. FOREVER A CUSTOMER! VISIT. CUSTOMER SERVICE AT ALL TIME HIGH HERE. ALWAYS SATISFIED. PLEASE GO VISIT AND ASK TO SEE STEVE AND MICHEAL. FOREVER A CUSTOMER! More
by TALISHAANDERSON32
Employees Worked With
steve perkins
May 29, 2024
They got my recall service on a 2014 Sorento scheduled within a week. The service call went very well, professionally done and a clean car to take home. within a week. The service call went very well, professionally done and a clean car to take home. More
by DrNotes
Employees Worked With
May 28, 2024
My experience with dealer got off to a rocky start as we came in to test drive and purchase a car we liked and had to deal with things on our end we asked to put money down to hold it which they told me the came in to test drive and purchase a car we liked and had to deal with things on our end we asked to put money down to hold it which they told me they couldn’t but would hold it for us. The next day someone came in a purchased the vehicle. We did come back and purchase a vehicle but it was that experience that put a sour taste in our mouth to possible not come back. Vehicle is great but over all experience I was not satisfied with. More
by Barney
May 28, 2024
I recently purchased a 2024 Kia Sportage from the Kia dealership, and I couldn't be more satisfied with the experience, thanks to our salesman, Wally. From the moment my family and I walked in, Wally dealership, and I couldn't be more satisfied with the experience, thanks to our salesman, Wally. From the moment my family and I walked in, Wally greeted us with a warm smile and a friendly demeanor. He took the time to understand our needs and preferences, making us feel valued and heard. His knowledge about the Kia Sportage was impressive, and he patiently answered all of our questions, ensuring we were well-informed about our decision. Wally's exceptional customer service made the entire buying process smooth and enjoyable. He was attentive, professional, and genuinely cared about finding the right vehicle for us. Even after the purchase, he followed up to make sure we were happy with our new car. If you're in the market for a new vehicle, I highly recommend visiting the Kia dealership and asking for Wally. His dedication to excellent service and customer satisfaction truly sets him apart. We love our new Kia Sportage and are grateful for the fantastic experience! More
by Lulu45_99
April 26, 2024
Very easy to talk to, helpful and friendly. I felt very comfortable with them. Excellent job. I felt very comfortable with them. Excellent job. More
by derosierdonald
Employees Worked With
April 23, 2024
I am very pleased with my new Kia Telluride, they went out of their way to get the color I wanted. Very pleased with my salesman Kaze, and everyone at the dealership. Our grandchildren love the new ride! out of their way to get the color I wanted. Very pleased with my salesman Kaze, and everyone at the dealership. Our grandchildren love the new ride! More
by vwidholm
April 21, 2024
They were fairly helpful. And found us a car. But they did not disclose that the windshield had cracks in multiple places which we could not see because it was raining. And And found us a car. But they did not disclose that the windshield had cracks in multiple places which we could not see because it was raining. And a vehicle inspection was not done even though the sticker and salesman assured us it was. Had to bring car back the next day for service that took hours. Not a good experience More
by Gmakaren6
