Russ Darrow Waukesha Kia

I had a very nice and easy experience purchasing a car at Russ Darrow Kia. Customer service was great and attentive to my needs. I would recommend purchasing a car from them in the future. Russ Darrow Kia. Customer service was great and attentive to my needs. I would recommend purchasing a car from them in the future. More

When I told them I was no longer interested they decided to call me another 20 plus times. It's ridiculous! That's harrassment. 5 calls a day. Telling me I needed to get into them now! No way! Went to a de to call me another 20 plus times. It's ridiculous! That's harrassment. 5 calls a day. Telling me I needed to get into them now! No way! Went to a dealership that didn't harrass me! More

We were looking for a car for my 16 year old son. We initially came in looking for new and ended up with a nice, used vehicle, in our price range. My son told me that we hit the jackpot when we fou We initially came in looking for new and ended up with a nice, used vehicle, in our price range. My son told me that we hit the jackpot when we found his car. I thank you for making this an enjoyable experience for both he and I. Everyone in your dealership was outstanding to work with. Brandon, the General Manager greeted us and helped us decide what we wanted. Wally, test drove with us and walked us through pricing and Shannon helped us during the paperwork signing process. I thoroughly enjoyed the small dealership experience. I will definitely be back should I need a car in the future. This will be my first stop. Thank you! More

Katie was incredibly helpful and she made the entire car buying process very efficient and effective. buying process very efficient and effective. More

Everything went well. They helped me find a good car in my price range and the features I wanted. Everyone was very helpful. They helped me find a good car in my price range and the features I wanted. Everyone was very helpful. More

Excellent service! Everyone is very friendly and knowledgeable. Great car buying experience 😊 this will be my 3rd sportage from them . Love it !! Everyone is very friendly and knowledgeable. Great car buying experience 😊 this will be my 3rd sportage from them . Love it !! More

Wally was absolutely amazing. From start to the start of my vehicle purchase into the end Wally provided exceptional customer service and worked hard to get me into the vehicle of From start to the start of my vehicle purchase into the end Wally provided exceptional customer service and worked hard to get me into the vehicle of my choice. More

Katie was very helpful with the entire process of my car purchase, Her and her manager worked extra to help make sure I could get the car! Very much customer oriented. Katie made sure I understood all of th purchase, Her and her manager worked extra to help make sure I could get the car! Very much customer oriented. Katie made sure I understood all of the mechanisms and features before going home. More

The dealership was great in terms of having the vehicle I was looking for, negotiating a fair price and getting me on my way in a timely manner! Katie was awesome to work with; friendly, personable and knowl was looking for, negotiating a fair price and getting me on my way in a timely manner! Katie was awesome to work with; friendly, personable and knowledgeable about my vehicle. Definitely one of the most stress free vehicle buying experiences I've had! More

I chose Russ Darrow Kia because of the excellent customer service I received. They were able to answer all of my questions and went over all the great features of the car. Financing was super smooth and fa service I received. They were able to answer all of my questions and went over all the great features of the car. Financing was super smooth and fast with affordable rates. I plan to go back and have their service center do all my scheduled maintenance. I would recommend this dealership to friends and family if they are ever in need for a new or used vehicle! More