Russ Darrow Nissan of Milwaukee - Service Center

Good service on my vehicle. The waiting room experience was very disappointing, however. Sometime recently, they instituted a policy that prohibits changing the channel on the TV and everyone is forced to was very disappointing, however. Sometime recently, they instituted a policy that prohibits changing the channel on the TV and everyone is forced to watch and listen to HGTV even if no one else is watching TV. I knew I would have to wait over an hour, so I planned my arrival so I could watch a football game on Fox. I was told there ya no remote and changing tge channel is forbidden and that this was a recent mandate “from corporate.” I think that policy is garbage and makes zero sense. More

Based on my experiences during the past several years, I am extremely satisfied with the customer service provided by Travis and the entire service department. I would highly recommend this dealership’s am extremely satisfied with the customer service provided by Travis and the entire service department. I would highly recommend this dealership’s service department to others More

The service manager was very professional and polite. Went over everything in detail. Went over everything in detail. More

They are always accommodating, prices are reasonable, and I feel that my vehicle is well taken care of! I just wish they would dust and vacuum the interior! I feel that my vehicle is well taken care of! I just wish they would dust and vacuum the interior! More

10/10 service, very quick. Thank you. It was less than 40 minutes to complete oil change & tire rotation. Friendly service. Very clean building. Thank you. minutes to complete oil change & tire rotation. Friendly service. Very clean building. Thank you. More

Russ Darrow Nissan has always been helpful, on-time and accurate with their estimates and service recommendations. Their customer service is outstanding and always helpful. accurate with their estimates and service recommendations. Their customer service is outstanding and always helpful. More

The service was fast and reasonably priced. Comfortable waiting area and friendly staff! I just wish they would vacuum the interior before returning my car. waiting area and friendly staff! I just wish they would vacuum the interior before returning my car. More

The service at Russ Darrow Nissan has been outstanding from day one where I purchased my vehicle new. All associates are great to deal with - most recent my car was in for service and the attendant at ch from day one where I purchased my vehicle new. All associates are great to deal with - most recent my car was in for service and the attendant at check in was Brittany and was very knowledgeable and helpful. More

Usually my visits are fine, however, my last visit was not. I have a new car that i purchased in the fall of 2020. The carpeting in the trunk is coming apart and Travis and his manager said that “it’s ok not. I have a new car that i purchased in the fall of 2020. The carpeting in the trunk is coming apart and Travis and his manager said that “it’s ok” that this is happening. I disagree!!!!!!! More

I would never bring my vehicle back to Russ Darrow for service or I would not buy any vehicle from Russ Darrow Charging you for work that you do not need to pay for service or I would not buy any vehicle from Russ Darrow Charging you for work that you do not need to pay for More