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Russ Darrow Nissan of Milwaukee - Service Center

Milwaukee, WI

4.5
341 Reviews

341 Reviews of Russ Darrow Nissan of Milwaukee - Service Center

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February 17, 2025

Erin has been remarkable through out my whole service experience with Russ Darrow Nissan. During my last service i forgot to rate Erin, please consider that as well. More

by YASHPARIKH.CP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Erin here at Russ Darrow Nissan of Milwaukee to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen matt.hansen@russdarrow.com

February 16, 2025

Great team would trust my car with them with no problem at all great work More

by CORNELLRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Lecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Farahbakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keontre McCants
Feb 16, 2025 -

Russ Darrow Nissan of Milwaukee responded

Ric, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen matt.hansen@russdarrow.com

February 16, 2025

Good customer service and fast turnaround time for my car. WiFi and coffee was good More

by OCEACHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for your very kind review. Travis and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

February 15, 2025

Erin is anlways incredibly helpful and friendly. Getting my car serviced was a fast, smooth and stress-free process. More

by ARTHERCYARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerad Brockel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Erin. Please don't hesitate to let us know if we can be of further assistance. Matt Hansen matt.hansen@russdarrow.com

February 15, 2025

Very respectful, professional and easy to talk to. He was very experienced passing information about car repair status, More

by WOLDEMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Russ Darrow Nissan of Milwaukee responded

Michael, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Hansen matt.hansen@russdarrow.com

February 15, 2025

Great advice on my car and experience on what matters my car had been inspected at lease ten times buy the advisor found the problem More

by JGARLAND1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for your business and this review. We're happy that Shaun and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen matt.hansen@russdarrow.com

February 13, 2025

Polite,thorough and on schedule. They were able to get me out on time. Professional! More

by TOM.GENSKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Russ Darrow Nissan of Milwaukee responded

Tom, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Nissan of Milwaukee. We look forward to having you as one of our valued customers for many more years to come! Matt Hansen matt.hansen@russdarrow.com

February 13, 2025

Travis is very professional and courteous. He takes the time to explain the maintenance needed on future service visits. More

by mmccollum001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for your business and this review. We're happy to hear Travis was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen matt.hansen@russdarrow.com

February 11, 2025

Great customer service , very professional, got my service done in a timely manner , appointment was easy to schedule , and Travis kept me updated and informed on anything that they saw that might nee More

by rdscott3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your excellent review! We are so glad that Travis and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of Milwaukee to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen matt.hansen@russdarrow.com

February 11, 2025

The advisor was very knowledgeable, and helpful. He explained what needed to be done. Thank you More

by JEFFREY.WEIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Russ Darrow Nissan of Milwaukee responded

Jeffrey, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Matt Hansen matt.hansen@russdarrow.com